E Commerce Agent II

Be Prepared for the Future with e-Commerce Skills.

PURPOSE OF POSITION :

To achieve the expected goals of Goodwill's E-Commerce store. An Agent II has a higher level of skills sets and production output than an Agent I and helps to educate and train staff members at our Retail Stores regarding ShopGoodwill and the value of store e-commerce listings. Agent II is responsible for maintaining a strong collaborative partnership with retail store staff to maintain a constant flow of quality e-commerce products and listings to achieve sales goals. E-Commerce Agent II must consistently exceed department goals and demonstrate production of the highest quality and provide training to store staff to optimize product and sales in E-Commerce. This position requires the ability to work from different store locations as needed.

false false false EN-US X-NONE X-NONE

DUTIES AND RESPONSIBILITIES :

Actively sorts, identifies and prepares items for photography.Photographs items and edits and crops photos.Proactively identifies and pulls items for e-commerce listings.Able to list items for sale on various marketplaces at an acceptable level with a minimum of errors.Able to research and identify products to be sold online if required.Facilitate shipment of sold items if needed, if necessary.Aided in filling items and maintaining the shelves.Prepares product to be sent back to the main campus.Provides feedback to the manager regarding production issues.Consistently surpasses department goals for 1) Average Price and 2) Listing Goals.Works closely with entry level E Commerce employees and program participants to ensure their success.Collaborate with the shipping clerk in answering customer inquiries.

MINIMUM JOB REQUIREMENTS :

High school diploma or GED preferred.Must be able to read, speak, and understand the English language.Ability to operate a digital camera and photo editing software, preferred. Must be able to lift up to 50 pounds. Must possess intermediate PC skills .Experience with Adobe Photoshop and Microsoft Applications, preferred. Advanced knowledge of Shopgoodwill.com site functions, as well as familiarity with other E Commerce avenues and trends.Must be able to type 35 WPM .Must possess business grammar and writing skills with minimal errors.M ust be able to work under minimal supervision.

WORK DEVICES / MATERIALS / EQUIPMENT USED :

Uses various office supplies and equipment including : personal computer; camera equipment; telephone, fax machine, printer, copy machine, file cabinets, forms / papers, pens / pencils, etc. Must be able to operate a hand truck and 4 wheeled cart if required.

WORK SCHEDULE : Varies

BENEFITS : Medical / Dental / Vision / Vol. Life and AD&D / Holiday Pay / Vacation Pay / Tuition Reimbursement / Retirement Plan / 20% Discount on Store Purchases