Patient Experience Specialist

A company is looking for a Patient Experience Specialist (Part-Time). Key Responsibilities Make outbound calls for appointment reminders and patient engagement initiatives Handle SMS, chat, and email communication from patients Research and resolve patient concerns to achieve first contact resolution Required Qualifications and Skills Authorized to work in the United States 2+ years in a virtual administrative support role or call center experience Ability to multi-task and work in a fast-paced environment Experience with Microsoft Office and electronic filing systems Experience working with high discretion and confidential information