We are accepting applications for a friendly and organized Bilingual Medical Front Desk Receptionist fluent in Spanish and English to join our Temporary team. This role is the first point of contact for patients and is essential in providing excellent customer service and efficient front office support.
Key Responsibilities :
Greet and check in patients in a professional and welcoming manner
Answer and route phone calls in both English and Spanish
Schedule appointments and verify insurance information
Collect co-pays and process patient paperwork
Maintain accurate patient records and ensure HIPAA compliance
Assist Spanish-speaking patients with questions and forms
Support other administrative tasks as needed
Qualifications :
High school diploma or equivalent required
Fluent in both Spanish and English (verbal and written)
Previous experience in a medical office or customer service role preferred
Knowledge of medical terminology and EMR systems a plus
Strong communication and organizational skills
Friendly, professional demeanor with attention to detail
Medical Front Desk Receptionist • Austin, TX, US