Quality Technician
Join the team as a Quality Technician! Step into an impactful role where your attention to detail and technical skills can make a difference. Advantage Technical is hiring a Quality Technician in the Roseville, MN, area to support post-market complaint investigations for medical devices. If you are ready to be hands-on, work collaboratively, and ensure the highest standards of quality, this opportunity is for you!
Pay & Schedule :
- Pay Rate : $27.00 per hour
- Hours : Monday - Friday, 8 : 00 AM - 4 : 30 PM
Key Responsibilities :
Receive, document, and process returned medical devices in the Global Complaint Management SystemDecontaminate medical device returns following OSHA, safety protocols, and established Work InstructionsPackage, document, and coordinate the shipment of returned devices to external vendorsSafely dispose of biohazard materials and manage laboratory inventory and suppliesTrack and organize laboratory Work-In-Progress (WIP) and ensure proper storage and disposal of products after retention periodsAssist in root cause investigations, CAPA (Corrective and Preventive Action) activities, and nonconformance evaluations (NCEP)Drive continuous improvement initiatives within the quality management systemMaintain compliance with Quality System Regulations (QSR), FDA, Medical Device Directive (MDD), and ISO 13485 quality standardsEnsure accurate, timely, and complete documentation in support of complaint handling and product investigationsBuild a culture of quality and compliance in day-to-day operationsRequirements :
High school diploma or equivalent required; Associate degree in life sciences or related field preferredMinimum 3 years of laboratory, quality, or medical device experience (or equivalent combination of education and work experience)Hands-on experience with complaint management systems and handling medical device returns preferredFamiliarity with chemical handling, mixing reagents, and laboratory safety protocolsProficient in Microsoft Office Suite (Outlook, Word, Excel); strong communication and technical writing skillsExperience with FDA QSR, MDD, ISO 13485 Quality Standards, and CAPA / NCEP processes a plusSelf-motivated team player with excellent organizational skills, high attention to detail, and ability to follow instructions and proceduresComfortable working with explanted medical device returns and exposure to biological materials (blood)Strong problem-solving and continuous improvement mindsetPreferred Skills :
Previous experience in laboratory operations within the medical device or healthcare industryAbility to proactively manage multiple priorities and deadlinesExcellent interpersonal, verbal, and written communication skillsDemonstrated ability to document processes and follow established quality protocolsWhy You Should Apply :
We are proud to offer a comprehensive benefits package designed to support your health, well-being, and future. Our offerings include medical, dental, vision, and pet insurance to keep you and your loved ones protected. Secure your financial future with our 401(k) Retirement Savings Plans and enjoy peace of mind with Accidental Death & Dismemberment (AD&D) Insurance. We also provide a Health Savings Account (HSA) for managing medical expenses, along with Commuter and Parking Accounts to ease your daily travel. Additionally, our Employee Assistance Program (EAP) is available to support you through life's challenges, and our exclusive People Perks give you access to special discounts and benefits. Join our team and experience the full range of benefits that come with being part of an innovative and supportive work environment!
Take the Next Step in Your Career - Apply Now!
If you are detail-oriented, driven, and ready to contribute to quality assurance in the medical device industry, click Apply Now to join our team and help shape the future of healthcare!
