Food Services Coordinator

Job Description

Job Description

Salary : $21.00-$23.00

CAREER DETAILS :

CAREER TITLE : Food Services Coordinator

LOCATION : AYW Headquarters, Austin, TX

PROGRAM : YouthBuild Austin

DEPARTMENT : Participant Services

POSITION REPORTS TO : Participant Services Manager

POSITION SUPERVISES : No direct supervisory responsibilities, but serves as a coach and mentor for program members

CLASSIFICATION : Regular, Full-time, Non-Exempt

POSITION PURPOSE :

The Food Services Coordinator helps run the AYW Food Program by providing nutritious, high-quality meals in a safe, efficient, and well-maintained environment. This role oversees meal planning, preparation, inventory management, and kitchen cleanliness while maintaining compliance with food safety standards. By supporting daily food service operations, the coordinator contributes to AYWs commitment to health, well-being, and program sustainability. During the summer, this position also assists the facilities team with basic maintenance and participates in professional development to enhance skills.

ESSENTIAL FUNCTIONS AND BASIC DUTIES :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and basic tasks. Under direct supervision from Participant Services Manager, the Food Services Coordinator will perform the following functions :

• Prepare the kitchen and cafeteria for daily service, ensuring smooth and efficient operations.
• Design healthy, cost-effective menus to provide nutritious meals for program participants.
• Prepare and cook nutritious meals according to planned menus, and serve meals to program participants, staff, volunteers, and tenants in a timely and professional manner.
• Maintain a clean and organized work environment, including floors, tables, utensils, equipment, and working surfaces. Properly dispose of trash in designated containers.
• Manage inventory, order and pick up food and supplies, and inspect the quality and quantity of received order.
• Ensure all cafeteria operations comply with sanitation and health regulations while providing meals that meet nutritional standards.
• Monitor food temperatures and follow established procedures for setting up and serving hot and cold food lines, ensuring proper use of utensils.
• Report any issues or concerns to the Participant Services Manager in a timely manner.
• Maintain detailed records for meal plans, costs, and participant sign-ins for breakfast and lunch, including staff, volunteers, and tenants.
• Address and resolve any complaints related to inspections or food quality.
• Taking direction from the Facilities Managers, maintain a clean and organized cafeteria and kitchen area.
• Actively attend and participate in scheduled team & program meetings.
• Perform additional tasks and responsibilities as assigned to support AYW.

QUALIFICATIONS : Preferred :

Food manager certification

Minimum Required

EDUCATION / CERTIFICATION : High School Diploma or GED; Food handlers certification

EXPERIENCE : One-year experience preparing food in a commercial and, or school setting with significant customer interaction. Two years of previous related experience working with academically and socially at-risk opportunity youth, young adults with criminal records, and a variety of lifestyles, behaviors, cultural and spiritual practices. Related experience in jobs training, youth development, working with contracts, reporting measurements, compliance, member coordination and, or working as a YouthBuild / AmeriCorps model

KNOWLEDGE / SKILLS / ABILITIES

KNOWLEDGE : Customer and Personal Service, knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Public Safety and Security, knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions,

SKILLS : Active Listening, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination, adjusting actions in relation to others' actions. Service Orientation, actively looking for ways to help people. Demonstrated excellent interpersonal communication and customer service skills with a professional demeanor. Evolved collaboration skills and demonstrated ability to influence organization leadership effectively. Strong influence and knowledge skills to communicate and gain support for business plans and initiatives. Engage management staff in building partnerships and maintaining impartiality. Identify problems and negotiate resolutions; excellent problem-solving skills and ability to develop win / win solutions; hardworking, focused on success and continuous process improvement;

ABILITIES : Near Vision, the ability to see details at close range (within a few feet of the observer). Arm-Hand Steadiness, the ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. Manual Dexterity, the ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. Oral Expression, the ability to communicate information and ideas in speaking so others will understand.

PHYSICAL ACTIVITIES :

HEARING : Hear average or normal conversations and receive ordinary information;

TALKING : Speaking clearly so others can understand you and the information you are communicating; will be required to convey detailed or important instructions or ideas accurately; talking in front of groups and, or providing information to supervisors, co-workers, and external partners via telephone, writing form, e-mail or in person provide guidance and direction to others, and set and monitor performance standards;

VISION : The ability to see details at a distance and, or at close range, within a few feet of the observer; will be required to read papers, and books and to operate audio-visual, office equipment and tools;

MANUAL DEXTERITY : Quickly move your hand, your hand together with your arm or your two hands to grasp, manipulate, or assemble objects such as hammers, picks, and chainsaws;

EXTENT FLEXIBILITY : Bend, stretch, twist, or reach with your body, arms, and / or legs;

REPETITIVE MOTIONS : Walking; talking; frequent and regular movements of the wrists, hands, and / or fingers;

PHYSICAL STRENGTH : Exert maximum muscle force to lift, push, pull, carry objects, or restrain individuals;

DYNAMIC / STATIC / TRUNK STRENGTH : The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. Exert maximum muscle force to lift, push, pull, or carry objects; use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing; may also restrain potentially violent individuals;

VEHICLE AND EQUIPMENT INTERACTION : Navigating and, or driving a personal vehicle or 15-passenger company van; using computer and computer applications to enter data or process information; Photocopiers and scanners.

WORKING MODEL AND CONDITIONS :

ENVIRONMENT : In-person, on-site

INDOORS : Environmentally controlled conditions, working in an office or shared office setting, working with others in a group or team; contact with others (face-to-face, by telephone, or otherwise), No hazardous conditions. May be required to work in hot, wet, cold, or other significantly unpleasant conditions;

OUTDOORS : None,

ATTENDANCE : Monday Friday, 40-hour workweek, starting at 7 : 15 AM and generally ending at 4 : 15 PM, with a one-hour unpaid lunch break. Occasionally, some weekends to meet deadlines / special projects; Overtime must be preapproved

TRAVEL : Travel to the grocery store for monthly pick-up, service projects, workshops, training, and staff retreats

BENEFITS

American YouthWorks offers competitive benefits and leave packages including, on an annual basis :