Senior Business Systems Analyst

Overview

This is a remote role that may be hired in several markets across the United States.

Lead analytic efforts, deliver strategic insight, and act as a technical expert for business systems within the Bank. Perform at the highest level of service complexity in support of system operations, performance, and usage. Develop advanced solutions and specifications to resolve process issues, which may involve elements of testing and development. Serve as a resource to wider business units or associates, and may provide a leadership role for less experienced analysts. Source, compile, and interpret data. Perform data analysis at the most advanced level, effectively communicating and directing analysis output. Handle special projects or direct the analytics efforts of the work group. Determine system requirements and communicate them through the use of specifications, reports, project plans, or other forms of documentation. Determine and resolve complex factors that affect system processes. Ensure compliance through monitoring and analysis. Enable strategic insight into business systems through reports to senior management. Evaluate systems based on data analysis, user input, and extensive testing. Convey patterns, problems, and areas of improvement, and develop process enhancements based on results. Provide expert technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Handle escalated and complex support issues. Develop and implement modifications and enhancements. Serve as an analytics resource to wider organization or business units, offering expertise on systems and data output. Requires up to 10% domestic travel. This is a remote role that may be hired in several markets across the United States.

Qualifications

Position requires a Bachelor’s degree in Information Systems or a related field plus six (6) years of experience in the job offered or six (6) years of experience as a Systems Analyst, Business Analyst, Data Analyst, Project Manager, or related occupation.

Position requires knowledge of project management methodologies including Waterfall and Agile. Requires knowledge of Agile frameworks including Scrum, Kanban, and Scaled Agile. Requires strong understanding of compliance systems and applications in the area of Material Non-Public Information including Insider Trading, Gifts and Entertainment, Outside Business Activities, Conduct Risk, Compliance Books, and Records Archiving. Employer will accept a 3- or 4-year Bachelor’s degree. Requires up to 10% domestic travel. This is a remote role that may be hired in several markets across the United States.

The base pay for this position is generally between $131,893 and $192,287 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits

This job posting is expected to remain active for 31 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

To Apply : Go to https : / / jobs.firstcitizens.com / jobs and submit your resume to Job #

30106

EJC  #LI-DNI

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.