Claims Analyst

Claims Analyst

Rhino + Jetty is making housing more affordable and accessible for millions of renters every year. We recently merged Rhino and Jetty to become the leading real estate platform with a mission to improve the financial lives of renters and their property managers.

In 2024, R + J expanded its platform with end-to-end deposit management, streamlining how security deposits and insurance solutions are administered. Today, our comprehensive suite of products including security deposit insurance, cash security deposit management, lease guarantees, renters insurance, and loss of employment insurance continues to transform the renting experience, making moving easier, more affordable, and more transparent for all.

As a Claims Analyst at Rhino + Jetty, you'll assume a critical role on a driven team that is transforming the insurance claims experience.

In this role you will :

• Provide best-in-class claims experience through exceptional resolution of claim files
• Investigate, manage and resolve assigned claims while making decisions consistent with internal best practices
• Operate independently, managing a high volume of daily claim assignments
• Enhance relationships with our partners on the overall claims process through timely and accurate claim adjustment
• Assist in gathering customer feedback, defining processes, and identifying best practices
• Provide ongoing support to the Claims Team as needed

We're ideally seeking :