Data Analyst, Business Services

Community College of Baltimore CountyCatonsville, MD

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Class Description

The purpose of this class is to perform professional level technical work in data management, data analysis, data visualization, and report preparation to support the operations and decisions of the Business Services unit. The Business Data Analyst position is structured to combine business acumen and data analysis to produce comprehensive reporting and advising for business managers and academic personnel overseeing revenue generating units in academic, non-academic, and auxiliary areas.

Minimum Requirements

Bachelor’s degree required in a Data Analytics, Data Science, Business, Finance, Advanced Analytics, or similar discipline that includes course work in data analytics . Master’s degree preferred. Two (2) years of work experience in data analytics or business analytics required. Proficiency with Microsoft Office Excel, SQL, and Power BI or other data visualization software required. Knowledge of Banner and higher education experience a plus.

Class Specific Essential Duties

Develop and maintain data files.
Perform analysis of quantitative and qualitative data.
Serve as point of contact for internal units and external organizations.
Prepare and analyze reports, as requested.
Assist college departments and / or staff, as required.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

Collect business services data and collaborate with partners in Information Technology Services (IT) and the Office of Planning, Research, and Evaluation (PRE) to create routine and ad hoc analytics reporting, visuals, and dashboards.

Collect financial data on business unit sales and expenses, and analyze enrollment and market trends, demographics, and purchasing patterns related to higher education.

Study student and campus behaviors and recommend operational improvements to the Senior Director of Business services, Assistant Vice President of Business Services, and Vice President of Administrative Services.

Engage and communicate with partners and stakeholders to manage data requests.

Provide reports and analysis using data combined from multiple college systems to uncover trends and develop key insights.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

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Data Analyst • Catonsville, MD