Job Summary
Designs, codes, implements, and maintains computer programs for microcomputer applications utilizing high-level software development tools. Develops and implements Structured Query Language (SQL) reports and screens to run on mainline hospital applications. Provides technical and analytical support for PC-based applications and commercial software packages.
Analyzes user requirements for computer and server-based applications and develops specifications for application development or purchase. Prepares status reports that quantitatively and qualitatively inform of project progress and results. Recommends software solutions, including both commercial software packages and in-house developed applications, based on user requirements.
Generates and analyzes documents, charts, and / or diagrams of business problems to be programmed or addressed via systems acquisitions. Develops, tests, and installs end-user applications using microcomputer development tools, SQL, and other report writer tools to meet user requirements. Assists in developing project cost and benefit estimates to establish project worth, including the development of alternative considerations leading to recommendations for new systems or system changes.
Assists with user training to assure effective use of in-house and commercial software packages. Supports users requiring linkage between computers and mainframe systems, including system interfaces, downloading, and uploading. Assists in developing departmental policies and standards related to use of systems and software. Provides direction to Programmer Analyst I.
Essential Duties
Documentation
- Documents and submits required information and data in a timely fashion
- Clearly and accurately documents designated processes, policies, products, service offerings, etc.
- Ensures that documentation is tailored to expected readers / users
- Uses correct terminology
- Conforms to required style and format
Technology and Equipment Use
Demonstrates technical skill in using equipment appropriate for roleUnderstands equipment operationMaintains equipment in working orderTroubleshoots equipment problemsUses technology to increase productivityAdapts to new technologyAdditional Duties
Adheres to the hospital and departmental attendance and punctuality guidelinesPerforms all job responsibilities in alignment with the core values, mission, and vision of the organizationPerforms other duties as required and completes all job functions as per departmental policies and proceduresMaintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs)Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on timeDemonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needsFor non-clinical areas, has attended training and demonstrates usage of age-specific customer service skillsWears protective clothing and equipment as appropriateQualifications
Education
Bachelor's Degree in Computer Science, Information Systems, Technology, or related discipline (Required)OR Associate's Degree and 4 years relevant experience (Required)Work Experience
1 year programming experience in HL7, Cloverleaf, SQL, HTML, and / or server-side development (Required)1 year website development / administration and / or server administration (Preferred)1 year experience in a healthcare setting (Preferred)Knowledge, Skills, and Abilities
Organizational SkillsCommunication SkillsInterpersonal SkillsCustomer RelationsMathematicalAnalyticalGrammar / SpellingRead / Comprehend Written InstructionsFollow Verbal InstructionsBasic Computer SkillsMicrosoft Office SuiteBroad understanding of computer system concepts including hardware, software, operating systems, and network communicationsLicenses, Certifications, and Required Training
N / ACore Competencies
Integrity : Earns others' trust by demonstrating consistency of values, principles, actions, methods, and outcomesDecision Making : Exhibits sound and accurate judgment in decision-makingAccountability & Performance Improvement : Takes responsibility for own actions, holds self and others to high ethical and performance standards, and continually strives to improve performanceDiversity and Inclusion : Promotes an inclusive workplace culture where all feel welcome, valued, respected, and heardTeamwork & Communication : Builds positive team spirit, communicates clearly, and collaborates to achieve team goalsCustomer-Centered Service Excellence : Demonstrates commitment to high standards of customer satisfactionQuality Orientation : Promotes and participates in efforts to achieve and maintain uncompromising quality careFiscal Accountability Staff : Understands and uses financial information for the good of the organization