HubSpot Administrator and Developer

Let's be #BrilliantTogether

POSITION OVERVIEW :

We are presently seeking a HubSpot administrator to enhance, maintain and support our HubSpot and related Marketing tool systems. Additionally, this position will be trained to support day to day operations in our system. The position is a highly visible role and a key member of the ISS STOXX Information Technology team. As this role is business-facing, the candidate filling this position must be able to communicate well with co-workers and business teams. Quality is key, as well as the ability to understand business requirements and translate them into a technical reality that is extendable and maintainable.

RESPONSIBILITIES :

• Proactively engage and support our user groups, including marketing, sales, client services, sales operations, delivery teams to resolve data and system issues, as well as to define requirements to improve workflows and functionality.
• Ability to gather and analyze requirements and translate business requirements into technical specifications.
• Design, develop, test, document, and deploy high quality business solutions on the HubSpot platform
• Build workflows for Automation.
• Build marketing campaigns and reports.
• Manage the HubSpot based forms and landing pages.
• Oversee user access and permissions within HubSpot, and work with sales / marketing leaders to determine appropriate user permissions, roles and teams for all users.
• Build and maintain integrations and API connections from Salesforce to HubSpot.
• Conduct day-to-day production activities, data maintenance, cleaning and verification in HubSpot.
• Independently research, troubleshoot, and resolve issues within established Service Level Agreements.
• Assist in data imports / exports and maintain integrations to other corporate systems.
• Ensure configuration and release management principles are adhered to.
• Assist in the design and implementation of new processes and system enhancements.
• Assist in the testing, deployment and post-launch support of new functionality and ensure business needs are met and delivered in accordance with business specifications.
• Communicate with other ISS teams regarding request status, troubleshooting technical issues and finding creative solutions.
• Leverage industry best practices, frameworks and methods.
• Support the implementation and integration of third-party solutions within HubSpot.
• Possess sense of urgency with real focus on delivery dates and project completion.
• Comfortable working in an agile development environment with flexible processes and changing requirements.
• Strong analytical, problem solving and issue resolution skills.
• Other duties as assigned.

DESIRED EXPERIENCE AND QUALIFICATIONS :

#LI-JB1 #ASSOCIATE #IT

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let's empower, collaborate, and inspire.

Let's be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

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Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.