Nurse Manager, Crisis & Urgent Care Services

Make a Difference in Someone's Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights

The primary responsibility of the Nurse Manager is to provide clinical management and operational direction for the clinical unit assigned. This position provides leadership and coordination within the area of responsibility and serves as a tactical point person as it relates to the care of the people we support, staff development, physician relationships, quality initiatives, program development, and corporate-wide success.

What You'll Do

• Ensure that the unit is clinically staffed appropriately including, but not limited to hour responsibility and ability to cover shifts that work either days or nights as needed.
• Analyze patient flow problems and assist in instituting corrective actions.
• Monitor clinical staff performance in compliance with established timeframes.
• Function as an electronic health record super user working closely to ensure that appropriate training, error monitoring, and corrections are completed in a timely manner.
• Provide direction and support for clinical staff in order to achieve the clinical goals and objectives of the unit and program.
• Ensure that equipment and supplies that the providers require are readily available at the time they are needed and in emergencies; includes medications, lab processing, and notification of emergency medical services when indicated.
• Oversee and control stock drugs and controlled substances, including monitoring of all clinical logs for accuracy and completion, including implementation of infection control and standard precautions.
• Manage staff (e.g., hiring, development, performance, terminating, etc.), to ensure utilization of positions assigned to best meet the needs of the individuals served.
• Attend and actively participate in meetings and training as required. Maintain current licensure and certification in all agency, state, and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Demonstrate knowledge of emergency procedures and assist in crisis situations.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel may be required

Education We're Looking For

Associates : Nursing (Required)

Certifications We're Looking For

Registered Nurse (RN) - State Board of Nursing

Experience We're Looking For

Experience in a crisis management setting or service during which the individual provided crisis response | 2 Years | Required Experience working with adults, children, and adolescents with a mental health diagnosis, an intellectual / developmental disability, and / or substance use disorder | 2 Years | Required Mental Health Experience | 2 Years | Required Substance Use Disorder Treatment Experience | 1 Year | Required Supervisory Experience | 1 Year | Required

Schedule

Monday-Friday (8 : 00am-5 : 00pm) with availability after hours, weekends, and holidays.

Target Weekly Hours

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.