Technical Solutions Engineer

A company is looking for an Associate Technical Solutions Engineer II.

Key Responsibilities

Diagnose and resolve issues with digital life insurance products, serving as the first line of support

Collaborate with internal and external teams to provide bug fixes and solutions

Monitor services to ensure product usability for partners and their customers

Required Qualifications

Experience with full-stack professional software development (preferably Python, Go, or TypeScript)

6+ months of professional experience debugging and querying data sets using SQL

Experience with logging tools like New Relic or similar systems

Familiarity with ticketing systems such as Jira, Salesforce, or Zendesk

Experience in insurance or working on APIs and / or event-driven systems is a plus