IT Systems Analyst

Job Summary :

We are seeking an experienced IT Systems Analyst to support the implementation of a new document management solution for our Legal Team. This role will serve as a liaison between Legal, IT, and the vendor, ensuring alignment across stakeholders throughout the project lifecycle. The analyst will support requirements gathering and documentation as needed, coordinate with cross-functional IT teams for system setup and integration, and ensure the creation of appropriate technical and business documentation. They will also lead QA testing efforts, support user acceptance testing (UAT), and contribute to a smooth and successful implementation.

Key Responsibilities :

Requirements & Alignment : Collaborate with Legal stakeholders and the vendor to gather, define, and align business and technical requirements as needed

Coordination & Integration : Partner with internal IT teams to coordinate system setup and integration activities

Testing & Test Management : Develop comprehensive test plans and test cases; perform QA testing; support user acceptance testing (UAT); track defects and ensure timely resolution.

Documentation : Create and maintain detailed documentation including requirements, process flows, integration specifications, and testing artifacts; ensure documentation is clear, comprehensive, and accessible to relevant stakeholders.

Vendor Collaboration : Act as a point of contact for the Legal solution vendor, facilitating communication and issue resolution; ensure vendor deliverables meet business and technical expectations.

Project Support : Support project planning and execution within an Agile framework; provide regular updates on progress, risks, and issues to project leadership.

Qualifications :

• Education : Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• Experience :
• 5+ years in IT systems analysis
• Experience with SaaS implementations and system integrations.
• Strong background in test management and documentation.
• Experience working with document management systems and / or Legal or compliance-related technology solutions is a plus.
• Skills :
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in business process modeling and documentation tools.
• Familiarity with Agile frameworks and test management tools (e.g., Azure Dev Ops, Jira).