Bilingual CSR

Bilingual Customer Service Representative (English / Spanish)

Robert Half is partnering with a client seeking a Bilingual Customer Service Representative. This role focuses on assisting customers with inquiries, orders, and account updates while ensuring a positive experience. Responsibilities include handling inbound and outbound calls in English and Spanish, resolving customer inquiries efficiently and professionally, updating customer accounts and documenting interactions in CRM systems, and collaborating with internal departments to ensure issue resolution.

Qualifications include fluency in English and Spanish, 1+ year of customer service experience, and strong communication and problem-solving skills.