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Voice Engineer

Voice Engineer

Custom Computer SpecialistsRaleigh, North Carolina, United States
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We're Hiring : VoIP Engineer (Microsoft Teams Voice).

85–$115 / hr | Temp-to-Perm | Immediate Start.

East Coast hours : 8am-5pm / 9am-6pm EST.

Join our Unified Communications team as a VoIP Engineer and help lead the future of enterprise voice! We’re looking for an experienced pro with deep Microsoft Teams Phone expertise.

What You'll Do :

  • Design and support Microsoft Teams Phone systems (Direct Routing, Calling Plans).
  • Configure and manage Telcobridges SBCs
  • Configure and maintain Netsapiens environment
  • Configure & manage SBCs (AudioCodes, Ribbon).
  • Migrate legacy PBX systems to Teams Phone.
  • Build call flows, auto attendants, dial plans, and more.
  • Work with carriers on DID provisioning and number porting.
  • Troubleshoot voice issues using Wireshark, SIP traces, SBC logs.
  • Support Teams-certified devices (desk phones, softphones, room systems).
  • Document all systems & processes.
  • Stay ahead with the latest in Microsoft 365 voice tools.

What You Bring :

  • 5+ years in VoIP engineering.
  • 3+ years hands-on with Microsoft Teams Phone.
  • Hands-on experience with Netsapiens platform
  • Experience configuring Yealink / Poly endpoints with Netsapiens
  • PowerShell expertise for voice administration.
  • Deep SIP, RTP, QoS, and VoIP troubleshooting knowledge.
  • Familiarity with Teams Admin Center, Azure AD , and Teams-certified devices.
  • Telecom coordination experience (porting, DIDs).

    • Bonus Points For :

  • MS-700 or Teams Voice Engineer Expert certification.
  • E911 experience & call analytics (CQD, Call Analytics).
  • Hybrid voice / PBX background,

    • Soft Skills :

  • Strong communicator (technical and non-technical).
  • Analytical, organized, and proactive.
  • Handles multiple high-priority projects with ease.

    • Ready to lead enterprise voice in the cloud? Apply now!

    This is a temp-to-perm role with competitive hourly pay and the chance to join a high-performing team.

    About Custom Computer Specialists :

    Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business! Expressed simply in our tagline – Right People, Right Results, Right Careers! – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

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    Voice Engineer • Raleigh, North Carolina, United States