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Chief Program Officer

Chief Program Officer

HR ElementsCincinnati, OH, US
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Job Description

Job Description

Chief Program Officer

Job Description

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD’s mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

Department & PurposeResponsible for fulfilling LADD’s mission to empower adults with developmental disabilities to live, work and connect; engages directly with developmentally disabled adults and their families based on their prescribed individual needs.Reports ToStakeholders Internal :

  • People Served
  • Program Staff
  • Department Heads External :
  • Parents
  • Peer agencies
  • County Boards
  • Ohio DODD

Employee ClassificationExemptSummary

The Chief Program Officer (CPO) is a key member of LADD’s executive leadership team and is responsible for leading the design, delivery, and strategic growth of the organization’s programs. The CPO ensures that all programmatic efforts are mission-aligned, person-centered, data-informed, and in compliance with applicable regulations.

This leader will supervise program directors and staff across service areas, drive innovation and quality improvement, and partner with Executive Leadership to shape the future of inclusive services.Essential Functions Strategic Leadership

  • Develop and implement program strategies that advance LADD’s mission and strategic plan.
  • Lead and mentor program leadership, fostering a collaborative, high-performance culture.
  • Analyze trends, community needs, and funding landscapes to inform service innovation.
  • Lead Program Growth

    • Program Oversight & Quality Assurance

  • Oversee daily operations of all service programs, ensuring alignment with best practices and regulatory standards (e.g., Medicaid, DODD, CARF).
  • Monitor and evaluate program effectiveness using qualitative and quantitative metrics.
  • Promote continuous quality improvement and service excellence.

    • Staff Development and Supervision

  • Supervise program directors and senior managers, ensuring accountability and

    • professional development.

  • Cultivate an inclusive and mission-driven team environment.
  • Ensure appropriate training, onboarding, and compliance of program personnel.

    • Partnerships & Advocacy

  • Strengthen community partnerships and represent LADD in public forums, coalitions, and stakeholder meetings as needed.
  • Strengthen community partnerships and represent LADD in public forums, coalitions, and stakeholder meetings as needed.
  • Advocate for policies that advance the rights and opportunities of people with developmental  disabilities.
  • Represent our program interests to government entities as needed.

    • Budget & Resource Managemen t

  • Partner with the Executive Team on program budgeting and financial planning.
  • Ensure efficient allocation of resources and adherence to grant and funder requirements

    • Additional Qualifications Education & Experience

  • Bachelor’s degree in : Human Services, Social Work, Public Administration, or a related field required;
  • Minimum 5 years (10 years preferred) DIRECT IDD experience in OHIO
  • Proven experience managing multi-site programs and leading teams.
  • Experience working with people with developmental disabilities in residential  settings preferred.
  • Relationships with regional board of developmental disabilities preferred.

    • Skills & Competencies

  • Visionary and strategic thinker with a deep commitment to inclusion and person-centered practices
  • Strong leadership, interpersonal, and team-building skills
  • Knowledge of state and federal funding, compliance, and regulatory systems.
  • Excellent written, verbal, and public communication skills.
  • Data-driven, analytical mindset with the ability to manage performance metrics

    • Work Environment & Physical Demands

    Required

  • Have a valid social security number
  • Be able to read, write, and understand English
  • Be able to effectively communicate in English and be easily understood by the person served and other professionals in one-on-one and small group settings
  • Have and maintain a valid Driver’s License with less than five points
  • Must be able to pass all applicable background checks
  • Obtain the Hepatitis B Series or complete a waiver

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    Chief Program Officer • Cincinnati, OH, US