Fraud Management Professional

Hsfcu OnlineHonolulu, HI, United States

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HSFCU Headquarters, Honolulu, Hawaii, United States of America

Job Description

Posted Wednesday, August 13, 2025 at 4 : 00 PM

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment.

Voted Hawaii's Best Places to Work 2024
Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)

Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.”

Overview :

Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.

Position Summary

The Fraud Management Professional plays a crucial role in planning and performing fraud system analysis for the Fraud Management Department. Responsible for identifying, evaluating, and developing recommendations to meet business needs. Assists in coordinating and overseeing the daily workflow of fraud investigations, ensuring adequate coverage and general training of Fraud Management Associates. Recommend changes or alternative methods in fraud investigations and processing to improve operating efficiency. Collaboration with cross-functional business units is vital to monitor transactions, conduct investigations, and implement necessary measures to maintain a strong fraud management program. Ensures compliance with state and federal regulations and laws related to fraud, including the Bank Secrecy Act, Identity Theft, and Elder Financial Abuse. Prepares and files applicable reports with law enforcement and government agencies.

Qualifications / Experience

At least four years of related experience in Fraud Investigations or the equivalent.

Thorough knowledge of applicable federal and state financial regulations.

Understanding of financial institution operations and procedures as they relate to the payment systems (check, wire, ACH, online banking and mobile banking) workflows.

Knowledge of industry trends related to fraud detections and preventative techniques.

Knowledge of fraud compliance and regulations to include Identity Theft Red Flags, Bank Secrecy Act and Elder Financial Abuse.

Solid analytical and problem-solving skills.

Excellent oral and written communication skills.

Ability to identify problems and use sound judgement and fact-based analysis.

Well organized and attentive to detail.

Well versed in MS Word and Excel applications (intermediate level).

Salary Range

Competitive Compensation : HSFCU offers competitive pay, merit increases, and incentives.

Health Coverage : Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.

Paid Time Off : Enjoy 13 paid annual holidays and up to 29 PTO days.

Retirement Savings : Contribute to a 401(k) plan with up to 10% employer contributions.

Transportation Subsidy : On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.

Health & Wellness : Access to wellness fairs, flu shot clinics, and on-site fitness centers.

Additional Benefits : Flexible spending plans, credit union discounts, life, accident, and disability insurance.

Growth Opportunities : HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.

Work Environment : HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.

Employee Testimonials : Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.

HSFCU Headquarters, Honolulu, Hawaii, United States of America #J-18808-Ljbffr

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Management Professional • Honolulu, HI, United States