F&S Service CoordinatorJohnson Controls • Evansville, Indiana, USA
F&S Service Coordinator
Johnson Controls • Evansville, Indiana, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAssign inspections to the optimal technician based on skills territories customer preferred technician (if applicable) availability of the technician service contract response time criticality of the call and proximity to the customer Communicate and resolve issues with customers and personnel regarding the scheduling of inspections work. Alert management of potential problems resulting from customer or field complaints and work to resolve. Measure branch activity and compliance with program initiatives identify areas that require improvement and develop and implement action plans with branch / region management. Monitor effectiveness and take corrective actions as required. Receives customer requests for unscheduled or scheduled service. Determines customer needs and matches appropriate Technician or Team Lead to the need. Communicates the action plan and services to be provided directly to the customer. Ensures work has been performed to the customers expectations and performs follow-up with the customer as needed. Answers any customer inquiries and resolves or escalates customer issues as appropriate. Upon completion reconciles all service requests daily. Coordinates labor scheduling to align technician to the appropriate customer and service need. Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe. Assists with creation of L&M quotations. Develops and maintains viable long-term relationships with customers and subcontractors. Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims PSA variance Accounts Receivable issues) and customer satisfaction issues. Researches and follows up on questions identified during monthly business review. Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date. Business review support Billing support Customer retention support Facilitates administration of warranty claims. May guide and prioritize the activities of the Customer Service Agent Assistants. Periodically performs duties of the Customer Service Agent Assistant as overflow demands. Answer incoming customer calls and resolve issues and / or take notes to pass to appropriate department Other duties and administrative activities as assigned. Associates degree preferred high school diploma or equivalent required Preferred minimum of five years of service industry experiences managing service operations and / or service scheduling. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects tasks and issues with tact cooperation and persistence. Able to prioritize work activities based upon financial impact to desired business goals. Experience and / or basic project accounting or costing principals is desired. Able to influence diverse teams to accomplish tasks / goals.
Be part of the future!
We are one team dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer :
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Referral Bonuses
- Comprehensive Benefits
- Medical / Dental / Vision insurance
- Health Savings Account (HAS)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
What you will do
Under general supervision coordinates customer service requests from initiation to service completion and maximizing technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Team Leads.
Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customers expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.
How you will do it
What we look for
Required
HIRING HOURLY RATE : $19.23 - 24.52 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at - AD2
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience :
IC
Key Skills
Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing
Employment Type : Full-Time
Experience : years
Vacancy : 1
Hourly Salary Salary : 19 - 24
serp_jobs.job_alerts.create_a_job
Service Coordinator • Evansville, Indiana, USA
Job_description.internal_linking.related_jobs
Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a Breakfast Coordinator do?.
Operates the restaurant in the absence of a Manager dur...serp_jobs.internal_linking.show_more
The catering coordinator duties include Coordinate drivers and deliveries for the day; After deliveries check with drivers and guests to make sure everything was satisfactory; Ensure all catering a...serp_jobs.internal_linking.show_more
AlliedTravelCareers is working with GetMed Staffing to find a qualified Occupational Therapist (OT) in Lafayette, Indiana, 47905!.
GetMed Staffing is searching for a strong Occupational Therapist to...serp_jobs.internal_linking.show_more
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations.
This position will also assume shift ...serp_jobs.internal_linking.show_more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
Insurance Sales Agent - Customer Service.Requisition Number : INSUR029183.Sign-On Bonus Opportunity of up to $1,000 •.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We h...serp_jobs.internal_linking.show_more
Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...serp_jobs.internal_linking.show_more
Mortgage Disclosure Desk Coordinator.US-IN-Evansville | US-MN-Eden Prairie | US-MN-Minneapolis.Old National Bank has been serving clients and communities since 1834.
With over $70 billion in total a...serp_jobs.internal_linking.show_more
About Us : Signature HealthCARE at Hillcrest is a 140-bed facility, offering short-term rehabilitative care as well as long-term care.
It is our mission as a family-based organization to revolutioni...serp_jobs.internal_linking.show_more)
WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country.
You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_more
At Deaconess Home Care, we strive to embody our mission of delivering hope and healing to those we serve.As the Site Operations Coordinator, you will support the success of our site locations throu...serp_jobs.internal_linking.show_more
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...serp_jobs.internal_linking.show_more
Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a Breakfast Coordinator do?.
Operates the restaurant in the absence of a Manager dur...serp_jobs.internal_linking.show_more Job Opportunity : Client Coordinator.Maxim Healthcare is hiring for a Client Coordinator to work with clients, patients, and active caregivers to identify open shifts, availability, and coordinate s...serp_jobs.internal_linking.show_more 
A New Path for People Who Know They’re Meant for More.Every now and then, a person realizes they’ve outgrown their current environment.
They’re capable, dependable, hardworking — but stuck in a role...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with GetMed Staffing to find a qualified Occupational Therapist (OT) in Elkhart, Indiana, 46517!.
GetMed Staffing is searching for a strong Occupational Therapist to a...serp_jobs.internal_linking.show_more 
We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income.
You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_more
At Residential Home Health and Hospice ('Residential'), we're looking to add to our extraordinary care team.Grounded by our belief that outstanding care is best delivered in a team-based environmen...serp_jobs.internal_linking.show_more
Breakfast Coordinator
Burger King • Princeton, IN, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Catering Coordinator
McAlister's Deli • EVANSVILLE, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Travel Occupational Therapist (OT) - $2,057 per week in Lafayette, IN
AlliedTravelCareers • Evansville, Indiana, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Service Specialist
O'Reilly Automotive • Henderson, KY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Benefits Customer Service Coordinator (50k-90k per year)
Professional Careers • Evansville, Indiana
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days
Insurance Sales Agent - Customer Service
Freeway Insurance Services America • Evansville, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
United States Customs and Border Protection Officer
U.S. Customs and Border Protection • Sebree, Kentucky, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mortgage Disclosure Desk Coordinator
Old National Bank • Evansville, IN, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Physical Therapist (PT) $8,000 Sign on Bonus
Signature HealthCARE at Hillcrest • Sebree, KY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel - Respiratory Therapist
Titan Medical (Nebraska) • Robards, KY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Site Operations Coordinator
KY Staffing • Evansville, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Outside Insurance Sales - Overnight Travel Required
Platinum Supplemental Insurance • Evansville, Indiana
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Breakfast Coordinator
Carrols Corporation • Evansville, IN, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Client Coordinator
KY Staffing • Evansville, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Sales Support Coordinator
Talent Find Professional • Henderson, KY, us
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Travel Occupational Therapist (OT) - $1,986 per week in Elkhart, IN
AlliedTravelCareers • Evansville, Indiana, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Side Hustle Coordinator (Part-Time Remote)
Finance Buzz • Owensville, Indiana, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Hospice Certified Nursing Assistant, CNA
Residential Home Health and Hospice • Owensville, IN, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted