Technology Systems Manager

Position Definition

Using highly significant skills, this position is responsible for the overall design, development, integration, implementation and maintenance of computer and network systems; ensures that applications, systems and networks adhere to established policies, procedures and guidelines; develops computer and network systems standards and policies; monitors systems performance; and provides direct supervision over technical and other support staff and performs other duties as assigned. Distinguishing Characteristics This classification serves as a primary technical resource expert and ensures that the computer and network systems adhere to established policies, procedures and guidelines as required by the District and colleges, state and federal agencies; develops and monitors the performance of the systems, monitoring the performance of programs and handling the day- to-day maintenance of the systems. Examples of Duties / Essential Functions Duties / essential functions may include, but not be limited to, the following : serves as the computer and network systems expert on systems analysis and design; evaluates user requests, program design, system interface, third party software, and user documentation; maintains and monitors systems performance and resolves operational issues; coordinates the development of user specifications, designs, and tests systems to meet those specifications, writes systems and user documentation; installs and implements software packages and trains users; plans, develops and oversees the work of assigned technical and support staff; evaluates the effectiveness of the computer and network systems and implements systems improvement and modifications; prepares various highly complex reports on operations and activities; participates in the selection of staff, coordinates appropriate staff training and conducts performance evaluations; builds and maintains positive working relationships with co-workers, other District and college employees, outside agencies and the public; perform other related duties as assigned. Minimum Qualification-Education / Experience EDUCATION :

Equivalent to completion of a BA / BS degree from an accredited college or university with major course work in computer science, business, network communication technology or a related field.

EXPERIENCE :

Equivalent to at least five years of full-time supervisory or management experience overseeing all aspects of computer and network systems. License / Certification : Possession and maintenance of a valid Class C California Driver’s License and a good driving record. Minimum Qualification-Knowledge Of Operations and applications of computers, networks, telecommunications and associated equipment; principles and practices of computer and network analysis, design, and maintenance; standard business English, grammar and spelling; database software; software used in development and administration of systems; principles of supervision and team building, conflict resolution, performance appraisal and program management; budget development and expenditure tracking. Minimum Qualification-Skill To N / A Minimum Qualification-Ability To Analyze data and situations, reason logically, draw valid conclusions and develop effective solutions to systems problems; communicate effectively both orally and in writing; meet deadlines; maintain effective working relationships with staff, students, outside agencies, and the public; stay current with emerging trends and technological advances in the industry; exercise sound independent judgment; accurately interpret, explain and implement pertinent District and departmental policies, procedures, laws and rules; write clear and concise complex reports, complete multi-faceted projects, activities and / or functions with good attention to detail; supervise technical and support staff. Desirable Qualifications

• Demonstrated success in developing and executing a technology vision and roadmap aligned with institutional goals in a higher education or large enterprise setting.
• Strong track record implementing comprehensive information security strategies, including network protection, user training, data integrity, backup, and disaster recovery protocols.
• Proficiency managing cross-platform environments, including Windows, macOS, Chrome OS, and mobile ecosystems, as well as virtualization platforms (VMware, Hyper-V).
• Knowledge of instructional technology and smart classrooms, lecture capture, and hybrid learning environments; experience supporting instructional innovation at scale.
• Demonstrated experience managing enterprise applications ensuring interoperability between platforms and facilitating data-driven decision-making.
• Experience leading high-performing IT service teams using agile with a focus on responsiveness, ticket resolution analytics, and continuous improvement in high-demand environments.
• Proven ability to engage and communicate effectively with a diverse range of stakeholders—from executive leadership to frontline faculty and students—across a shared governance culture.
• Strong skills in crisis response, both technical (, outage, breach) and interpersonal (, supervisor / team conflict), with the ability to mediate, de-escalate, and drive collaborative outcomes.
• Hands-on experience designing and supporting cloud-first or hybrid infrastructures, including services like Microsoft Azure and migrating legacy systems to modern platforms.
• Thought leadership in identifying and integrating AI / ML or automation solutions to enhance instructional delivery, student services, and operational efficiency in a college environment, along with ethical and equity considerations.

Job Open Date : 10 / 28 / 2025 Job Close Date : 11 / 28 / 2025 Open Until Filled No Foreign Degree and Credit Statement : In accordance with the Human Resources Procedure , all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation. Employee Benefits : Insurance : The District offers health, vision, dental and life insurance for monthly classified employees and managers / supervisors and their eligible dependents. Monthly classified employees and managers / supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement : Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.

Deferred Compensation : The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance : The District offers monthly eligible classified employees and managers / supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits : The District also offers monthly eligible classified employees and managers / supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and / or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply : Local 1 has a one-time initiation fee of $ and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $ (All confidential, supervisory and management positions are exempt from union membership)