Analyst / Sr. Analyst, Strategy & Business Operations

ABC Story :

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality : We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.

Position Description :

At ABC, our ability to continuously provide quality care to our patients, as we continue to expand our footprint, is directly tied to our ability to hire, develop and retain top tier talent. The Analyst / Sr Analyst, Business Operations will play a crucial role in defining opportunities, developing strategies and ultimately executing on initiatives that optimize our talent management engine. This position will report to the Director of Strategic Planning & Business Operations and will work closely with our Vice President of Strategic Planning & Business Operations and senior executives across Recruiting, Finance and Operations. To thrive in this role, you'll not only bring sharp analytical and forecasting skills, but also turn insights into action by partnering with field teams to drive meaningful outcomes.

Duties & Responsibilities :

• Own the development, refinement and ongoing maintenance of hiring models for key clinical roles (e.g., Therapists, BCBAs), ensuring alignment with regional and organizational growth strategies
• Monitor and report on hiring performance against established goals, proactively identifying and addressing variances, capacity constraints or pipeline inefficiencies. Maintain a consistent cadence of updates and stakeholder communication
• Analyze workforce data and hiring initiatives to evaluate effectiveness of incentive strategies and talent acquisition efforts, providing actionable insights to optimize performance and drive continuous improvement
• Collaborate cross-functionally with Clinical, People Services, and Operations Innovation teams to align internal promotion programs with external hiring efforts and evaluate the success of emerging Talent Management initiatives.
• Work alongside the Business Intelligence team to advance predictive analytics (e.g., ML models) focused on teammate retention and turnover risk, and translate insights into scalable business processes

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