Residential Engineer

Work in collaboration with the Armis TAM and Armis CEM to refine and translate complex requirements and execute on best practice solutions

• Ensure operational uptime of customer platform by performing health checks
• Ensure the customer deployments and configurations align with business use cases as defined by the TAM and drive Armis adoption and implementation plans
• Learn and understand the customer's business requirements and the threat landscape that is most applicable to their industry's vertical sector
• Build trusted relationships with relevant, technical u and manage stakeholders within assigned accounts
• Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency
• Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
• Provide technology / product training and intellectual property material as needed
• Effectively use moderate to sophisticated lab setups to recreate and solve problems.
• Submit complete and accurate bug reports in your area of expertise.
• Determine root cause and resolution for previously unknown problems.
• Interact across TAM / CSM / Sales teams and development teams at peer level.
• Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable.
• Build custom security policies and application signatures; Interact with the Armis TAMs to troubleshoot and diagnose cases
• Mitigate web-based threats in a timely manner;
• Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews
• B.S in IT, IS, CS, MIS, (or equivalent degree) and / or relevant industry qualifications (CISSP, Security +,CEH) desired
• Understanding of API based security and compliance standards
• Familiarity / Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux / CentOS)
• Security Certificates, SSL, TLS
• Python, C, C++
• Networking (LAN / WAN, Routing / Switching protocols, Network Security)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.