Office Support Intern

Summary

As TOSSWARE's Office Support Intern, you bring curiosity, analytical thinking, and a detail-oriented mindset to the Operations and Production teams. You'll assist in tracking KPIs, maintaining reports, and supporting data-driven decision-making across departments. This role is ideal for a student or early-career professional with a background in Data Analytics or Data Science who's eager to apply their skills in a real-world business environment. You'll gain exposure to operations management, manufacturing analytics, and cross-departmental communication while helping to streamline reporting and improve efficiency.

Essential Functions

Cooperative and Positive Attitude - TOSSWARE is a team effort. You must possess a desire to perform your position with a positive attitude and be comfortable working in a fast-paced, cross-functional environment.You must have excellent communication and organizational abilities as well as strong analytical and problem-solving skills to perform the following :

• Assist with collecting, cleaning, and maintaining operational data from production and warehouse systems.
• Run daily, weekly, and monthly KPI reports on metrics such as scrap, production output, efficiency, and labor utilization.
• Support in creating and updating dashboards and visual reports for management review.
• Analyze trends in production and order data to identify opportunities for process improvement.
• Work closely with Operations, Production, and Quality teams to ensure data accuracy and consistency.
• Prepare and distribute regular performance summaries to leadership.
• Support administrative tasks such as updating internal trackers, scheduling reports, and assisting with documentation.
• Maintain organization of shared data folders and ensure reports are properly archived and accessible.
• Communicate findings clearly, providing data-driven insights and recommendations when applicable.

Working Conditions

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please reach out to HR with any questions.

Wants and Preferred Skills

Management reserves the right to change the job title and / or assign or reassign duties and responsibilities to this position at any time. TOSSWARE is an equal opportunity employer.