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Service Coordinator

Service Coordinator

Hamra JewelersScottsdale, AZ, US
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Hamra Jewelers is searching for a dynamic and driven individual interested in joining a premier fine jewelry destination!

Being a family-owned and operated full-service jeweler, Hamra has been trusted for over 40 years to provide the highest level of quality and service possible in our industry. We pride ourselves on a relationship-based business and culture, with everyone at Hamra focused on providing a best-in-class customer experience.

Role Description & Responsibilities :

Description & Responsibilities :

  • As a member of our service team, the Service Coodinator at Hamra provides an exceptional experience for every client while helping maintain a premium showroom environment.
  • You will serve as the initial representation of the company, greeting clients upon arrival and ensuring the best possible experience in our showrooms.
  • You will balance multiple interactions with attention and care.
  • A 5-day schedule that includes Saturdays between the hours of 9 : 00 am - 5 : 30 pm.
  • You will assist sales staff with various tasks such as ringing up sales, sourcing product, and delivering repairs to clients who are picking up.
  • You will assist with tasks such as evaluating jewelry and watches for repair and cleaning, intake of jewelry and watch repair, and communicating with clients about repairs.
  • You will assist staff with operations, logistics, quality control and various other projects in the showroom and back of house.

Qualifications :

  • A passion for client engagement
  • Excellent interpersonal communication skills
  • Strong attention to details
  • The ability to handle multiple tasks in an active luxury environment
  • The qualities of being a self starter and team player
  • An outstanding work ethic
  • A friendly and welcoming personality
  • Benefits of working at Hamra include :

  • Competitive salary
  • Bonuses
  • Medical, Dental, Vision, Life insurance and 401k
  • 3 weeks paid time off
  • Continued training & career development
  • A luxurious work environment
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    Service Coordinator • Scottsdale, AZ, US