Head of Account ManagementMenlo Ventures • Dallas, TX, United States
Head of Account Management
Menlo Ventures • Dallas, TX, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description8+ years of experience in Account Management, Customer Success, or Revenue‑focused roles within a SaaS or technology company, with proven success owning and growing complex customer portfolios. Commercial Acumen : Demonstrated success driving expansion, cross‑sell, and strategic growth within existing customer accounts, in close partnership with Customer Success and Revenue Operations. Scaling Experience : Proven track record of leading account management or customer‑facing teams through major growth phases (e.g., ARR growth from ~$10M → $50M+ → $100M+) while expanding the customer base and deepening account penetration. High‑Growth / Start‑Up Familiarity : Hands‑on operator who thrives in dynamic, high‑growth SaaS environments and can balance strategic thinking with tactical execution. Relationship Builder : Deep experience engaging with senior executives at enterprise customers, developing trusted partnerships that translate into measurable business outcomes. Data‑Driven Operator : Skilled at using data to prioritize opportunities, forecast expansion potential, and evaluate account health; comfortable building reporting rhythms and metrics that drive accountability. Player / Coach Leadership : Demonstrated ability to lead and develop talent while personally managing key accounts; capable of scaling a function and setting the standard for commercial excellence. Systems Thinker : Experience implementing scalable processes, playbooks, and tools to improve efficiency and consistency in account management; familiarity with CRM and revenue systems like Salesforce. High Bar of Talent : Polly consistently performs in the top quartile of start‑up companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and Disruptive Mission : Mortgage capital markets is historically an under‑innovated space; Polly is committed to changing that. Our purpose‑built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo. Individual Impact & Growth : Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, cross‑functional teams, and impactful projects, giving you a unique opportunity to build and hone your skills. Hybrid Workplace with Innovation at the Core : Here at Polly, we believe in blending flexibility with in‑person collaboration. With a hybrid model, our employees work on
Who You Are :
You are a strategic, outcomes oriented leader who excels at driving account growth and cultivating exceptional customer relationships. As a true player coach, you lead from the front, balancing hands‑on ownership of key accounts with the ability to mentor, elevate, and inspire a high performing team. You thrive in fast paced, high growth environments and know how to build structure where it doesn’t yet exist. You bring a strong SaaS background, a customer centric mindset, and a passion for creating scalable, repeatable processes that deliver measurable value. You are energized by the opportunity to help shape the future of mortgage technology and build a best in class Account Management function.
Does this sound like you? If so, apply today & let’s start the conversation!
What You’ll Do :
- Lead and coach Polly’s Account Management function, serving as both a hands‑on account owner and player / coach to one direct report. You’ll set the standard for excellence in commercial relationship management while actively managing a portfolio of key accounts.
- Drive account expansion and commercial growth, identifying and executing on cross‑sell and upsell opportunities in close partnership with the Customer Success team, who lead renewals.
- Define and operationalize the Account Management charter, establishing clear goals, metrics, and scalable playbooks that balance customer value with business impact.
- Develop and execute strategic account plans to strengthen executive alignment, expand product adoption, and position Polly as a long‑term strategic partner.
- Cultivate deep, multi‑threaded relationships across customer organizations, ensuring Polly is seen as a trusted advisor and embedded in clients’ strategic initiatives.
- Collaborate cross‑functionally with Customer Success, Product, and Revenue Operations to deliver a cohesive customer experience and align on growth opportunities.
- Continuously improve systems, processes, and insights to increase visibility, efficiency, and effectiveness of commercial account management activities.
What You Have :
Why Join Polly?
#J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Head Of Account Management • Dallas, TX, United States
Job_description.internal_linking.related_jobs
Uniti Med is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.
Cigna medical, MetLife dental and vision insurance .License reimbu...serp_jobs.internal_linking.show_more
Who We Are • •Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered.
Launched from Google X in 2015, ...serp_jobs.internal_linking.show_more
We are seeking a highly self‑motivated, data‑driven, and detail‑oriented people manager to lead our ‘Seller Experience / CRM’ Center of Excellence.
The team identifies and utilizes advanced technologi...serp_jobs.internal_linking.show_more
Synergy Medical Staffing is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.
Shift : 5x8 Days, 08 : 00 : 00-16 : 00 : 00, 8.When you join Syne...serp_jobs.internal_linking.show_more
AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Occupational Therapist (OT) in Ennis, Texas, 75119!.
OT position open for 13 week contract.Specialty Type : Rehabilitatio...serp_jobs.internal_linking.show_more
We are looking for a Head of Investor Relations to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quali...serp_jobs.internal_linking.show_more
Join to apply for the Head of Global Operations role at QSIC.QSIC is reinventing in-store audio.We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive grow...serp_jobs.internal_linking.show_more
We invent the new to help the world move forward.Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling o...serp_jobs.internal_linking.show_more
Head of Residential Investment Management.Head of Residential Investment Management.As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibiliti...serp_jobs.internal_linking.show_more
Director of Account Management Location : Remote / Hybrid Department : Business Development and Client Relations Reports To : Chief Strategy Officer Job Summary : We are seeking a highly skilled an...serp_jobs.internal_linking.show_more
Ardor Health Solutions is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.
Ardor Health Solutions is looking for a Speech Language Pa...serp_jobs.internal_linking.show_more
You are a strategic, outcomes oriented leader who excels at driving account growth and cultivating exceptional customer relationships.
As a true player coach, you lead from the front, balancing hand...serp_jobs.internal_linking.show_more
About Invesco • •As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients.
By delivering the combined power of our distinctiv...serp_jobs.internal_linking.show_more
Skyline Med Staff Allied is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.
Join the Top- Rated Travel Healthcare Team!.Skyline Med ...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with OneStaff Medical to find a qualified Occupational Therapist (OT) in Ennis, Texas, 75119!.
An independently-owned, nationally-recognized and amazingly awesome staf...serp_jobs.internal_linking.show_more 
Are you interested in building a career that makes a difference and creates a legacy? Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable d...serp_jobs.internal_linking.show_more
Trustaff Allied is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.
As a Speech Language Pathologist, you'll work directly with p...serp_jobs.internal_linking.show_more
Coast Medical Service is seeking a travel Speech Language Pathologist for a travel job in Ennis, Texas.Job Description & Requirements.
Coast Medical Service is a nationwide travel nursing & ...serp_jobs.internal_linking.show_more
Travel Rehabilitation Speech Therapist
Uniti Med • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of User Success & Account Management
Verily • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Sales Processes & CRM
Intuit • Plano, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Rehabilitation Speech Therapist
Synergy Medical Staffing • Ennis, TX, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Occupational Therapist (OT) - $2,290 per week in Ennis, TX
AlliedTravelCareers • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Investor Relations
DataAnnotation • Town of Texas, WI, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Global Operations
QSIC • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of E&S Energy
AXA Group • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Head of Residential Investment Management
Invesco US • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Account Management
SmartLight Analytics • Plano, TX, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Travel Rehabilitation Speech Therapist
Ardor Health Solutions • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Account Management
PollyEx, Inc. • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Residential Investment Management
Invesco Real Estate • Dallas, TX, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Rehabilitation Speech Therapist
Skyline Med Staff Allied • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Occupational Therapist (OT) - $1,826 per week in Ennis, TX
AlliedTravelCareers • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Head of Major Gifts
Human Appeal • Dallas, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Speech Language Pathologist
Trustaff Allied • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Rehabilitation Speech Therapist
Coast Medical Service • Ennis, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted