RN Director - Behavioral Health - Edmond Medical Center

Position Title :

RN Director - Behavioral Health - Edmond Medical Center

Department :

Geriatric Psychiatric

Job Description :

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Location : Edmond Medical Center

Shift Available : Full Time (40 hrs / week)

Behavioral Health is proud to offer services to patients 55 years +. Services include senior inpatient behavioral health, senior intensive outpatient program, medical detox and outpatient psychiatry. The behavioral health until consists of 17-beds and is not on call unit.

General Description :

Plans, organizes, directs, defines and controls services provided with the Behavioral Health Program. Must demonstrate an ability to provide specified services to meet the legal, organizational, hospital and medical staff guidelines.

Essential Responsibilities :

Responsibilities listed in this section are core to the position.

Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

Program Operations : Demonstrates responsibility and accountability for department.

Provides leadership for Behavioral Health programming and development across assigned departments

Provides leadership to effectively manage department operations as measured through FTE’s, Core Measures and financial expectations being met on an annual basis

Service : Leads Customer and Patient Satisfaction process.

Develops customer and patient satisfaction process; tracking for follow-up monthly

Demonstrates respect to customer and patient

Define and implement service excellence standards

Seeks to educate customers and patients

Takes action to meet customer needs and concerns as evidenced by written action plans

Finance : Demonstrates responsibility and accountability in managing productivity standards.

Monitors departmental revenues monthly and annually initiates action plans as appropriate to meet financial targets and goals

Monitors and optimizes expense controls monthly and annually initiates action plans as evidenced through monthly MOR

Work to maximize productivity and service delivery

Demonstrates knowledge of key financial indicators as evidenced through meeting budget parameters annually and instituting action plans monthly if not meeting budgeted targets

People : Provides leadership for the delivery of safe and quality care across Behavioral Health services.

Manages performance through regular reviews for direct reports at 90 day, 6 month and yearly process

Provides leadership in managing, facilitating and communicating organizational goals both internally and externally

Ensures new employees are oriented to specific job duties through review of orientation checklist within 90 days of hire

Operates with integrity by being accountable to timelines and deadlines

Remains open to ideas through holding open forums with staff quarterly to solicit ideas

Team Building : Provides leadership to build a successful team.

Develops direction for staff; provides written annual plan

Develops structure; provides written annual plan

Facilities goal setting; provides written annual plan

Involves others in decision making process throughout above written plan formulation

Performance Improvement : Provides methods and metrics to measure PI along with facility process.

Develop PI dashboard

Implement PI plan

Participate in facility PI process

Work to establish proven outcomes process

Integrity : Incorporates the values of the Ethics and Compliance program of the facility.

Behaves ethically and honestly as demonstrated through training / education modules

Fosters trust in relationships; no employee complaints without resolution as dictated through action plans

Allocates resources effectively and ethically OU Health standards and regulatory standards

Actions consistent with code of conduct

Communication : Demonstrates effective communication skills to deliver appropriate message concerning unit operations.

Communicates with physician leaders, e.g., Psychiatrist(s), Hospitalist(s), Residents

Communicates with staff (see People section above)

Communicates with customer and patients (see People section above)

Business Development : Leads business development efforts for assigned departments.

Participates in the development of business development plans.

Business plan to be completed annual by end of January in conjunction with Business Development designee / staff, with measurable objective goals.

Monthly reports to follow.

Promotes practical business development methods

Sets realistic but aggressive business development goals

Monitors business development efforts

Growth : Meet or exceed program performance expectations.

Quality : Maintains enterprise quality standards and metrics.

Implement core measures

Maintains compliance to local, state and federal compliance agencies

Meet HBIPS / Core Measures benchmarks

Patient Treatment Program standards are met

General Responsibilities :

Performs other duties as assigned

Minimum Qualifications :

Education :

Master's degree in Nursing, Business, Healthcare Administration or relevant field of study required.

Bachelor of Science in Nursing (BSN) from an accredited school of nursing required.

Experience :

5 to 7 years of progressive leadership experience required, with at least 5 years experience in the psychiatric or behavioral health field.

License(s) / Certification(s) / Registration(s) Required :

Current RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact RN License (eNLC) with established Oklahoma residency within 6 months.

Specialty certification in RN Leadership or Behavioral Health preferred.

Knowledge, Skills and Abilities :

Demonstrated excellence in the principles of behavioral health administration.

Demonstrated ability to organize, manage, promote and thoroughly evaluate an inpatient service program.

Knowledge of academic medical center structure, service-line structures, institutional governance and hierarchy of decision process.

Skills in planning, coordinating and measuring departmental activities.

Demonstrated business acumen and managerial functions such as experience with performance improvement tools, using metrics to drive decisions, maintain a budget, report writing and solve practical problems.

Ability to leverage resources, including technology, to manage multiple competing priorities and deliver on organizational goals.

Knowledge of industry standards to aid strategic decisions, problem solve and calculate risk.

Ability to think creatively and strategically to successfully mediate with individuals / groups.

Cognizant of unconscious and systemic bias in care delivery and business operations.

Demonstrated ability to overcome obstacles to cooperation and to foster harmonious relations.

Ability to maintain integrity and trust among leadership and staff.

Proven ability to lead and motivate individuals, groups / cross-functional teams and provide project management support.

Strong written and oral communication skills characterized by candor, openness, integrity and ability to be diplomatic.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.