Credit Maintenance Specialist
The Credit Maintenance Specialist is an entry-level position responsible for capturing and recording data related to credit exposure, obligors, and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure, and adhere to overall credit policies.
Responsibilities :
- Interact with clients assigned through inbound calls and process queue work
- Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank references
- Analyze information to judge credit worthiness
- Assist in client issue resolution and addressing credit needs
- Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards
- Aid in ensuring consistency and quality of process across the company
- Support cross-training and line-balance opportunities to assist business partners
- Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications :
1-3 years of relevant experienceExperience in credit, lending, and working within a financial departmentWorking knowledge of interpreting online reports from Experian and / or Dun & BradstreetDemonstrated skills in analyzing and interpreting financial documents such as tax returns, annual statements, balance sheets, and signature validationsProficient computer skills with a focus on Microsoft Office applications (Word, Excel and PowerPoint)Basic knowledge of the organization and its policies requiredConsistently demonstrates clear and concise written and verbal communicationEducation :
High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Schedule will require evenings, nights, and weekends. This position requires you to complete training on site at 2150 S. Bonito Way Meridian, Idaho. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.
We Offer :
Competitive rates up to $20 per hourDay 1 health benefitsFlexible work strategiesCollaborative team environment401(k) matchTuition reimbursementDental insuranceVision insurancePaid parental leavePaid time offFull time only - 40 hours per week