SOC Operator, FT Overnight, $22.40, 12p.m. - 8 a.m.

Global Security Operations Center (GSOC) Operator Framingham, MA

Pay Rate : $22.40 / hr Schedule : SundayThursday, 00000800 (Overnight)

We help make your world a safer place.

Securitas is a global company providing the most advanced and sustainable security solutions in the industry. Operating in 47 countries with 355,000 employees and over 150,000 clients, we play a critical role in protecting people, property, and operations around the world.

Our Global Security Operations Center (GSOC) positions are essential to maintaining a safe and secure environment. GSOC Operators serve as the central communication hubmonitoring systems, coordinating responses, and supporting on-site teams. This role requires strong attention to detail, advanced computer capabilities, and experience in both security and SOC operations.

Position Overview GSOC Operator

As a GSOC Operator assigned to the Framingham region, you will monitor security systems, coordinate responses, and maintain detailed incident documentation. This role directly supports field officers and ensures the safety of personnel and property across client facilities.

Key Responsibilities

Surveillance & Monitoring : Operate CCTV, alarm monitoring software, and life-safety systems to identify and respond to potential threats.

Access Control : Utilize advanced computer systems and security platforms to manage and monitor access points.

Emergency Dispatching : Coordinate responses to alarms, incidents, and emergencies using radios, phones, and digital communication tools.

Communication : Maintain clear and professional communication with on-site officers, emergency responders, and client stakeholders.

Incident Reporting : Record all incidents, alarms, and system activity with accuracy and attention to detail.

Training & Development : Complete a structured training program covering GSOC systems, emergency protocols, and site-specific procedures.

Customer Service : Provide professional support to client personnel and visitors, helping create a safe and secure environment.

Qualifications

Excellent observational, multitasking, and decision-making skills

Ability to remain calm and professional under pressure

Strong written and verbal communication abilities

High technical aptitude with the ability to learn new software quickly

Ethical, reliable, and committed to following all safety protocols

Requirements

Must be at least 18 years old

High school diploma, GED, or equivalent

Reliable transportation and communication

Legal authorization to work in the United States

Fluent in spoken and written English

Advanced computer skills required

Minimum 23 years of security experience required

SOC or control-room experience strongly preferred

3+ years of customer service experience

Enhanced Benefits

Medical (Anthem), Dental (Aetna), Vision (VSP)

401(k) with employer match

Paid life insurance, paid time off, and paid uniforms

Company-paid training and continuing education

Wellness, financial, and EAP programs

Employee discount programs (vehicles, electronics, travel, and more)

Securitas is a trusted security partner helping make the world a safer place. Learn more and apply today at SecuritasJobs.com to explore your career path.

EOE / M / F / Veterans / Disabilities

"Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic."