Restoration Supervisor / Crew Chief

Benefits :

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About Us :

Servpro Team Bisig is a trusted leader in the restoration industry, specializing in water, fire, and mold damage restoration. We are committed to providing top-quality service and helping customers recover from disasters with efficiency and care. Our team values professionalism, teamwork, and growth opportunities.

Job Summary :

We are seeking a Supervisor / Crew Chief to lead and oversee restoration projects. In this role, you will manage mitigation and restoration jobs from start to finish, supervise technicians, and ensure high-quality service for our customers. The ideal candidate is a hands-on leader who thrives in fast-paced environments and is committed to customer satisfaction.

Responsibilities :

• Lead and oversee mitigation and restoration projects, ensuring work is completed efficiently and professionally.
• Supervise and train technicians on proper restoration procedures, safety protocols, and equipment usage.
• Assess damage and develop action plans for mitigation and restoration.
• Communicate with customers, insurance adjusters, and team members to ensure transparency and excellent service.
• Monitor job progress, adjust strategies as needed, and ensure compliance with industry standards (IICRC, OSHA).
• Maintain accurate job documentation, including moisture readings, equipment logs, and reports.
• Assist with hands-on restoration work, including water extraction, structural drying, fire cleanup, and mold remediation.
• Ensure all equipment and company vehicles are properly maintained and stocked.
• Respond to emergency calls and participate in on-call rotation.
• Promote a safe and positive work environment, enforcing company policies and safety procedures.

Qualifications :

• High school diploma or equivalent.
• 2+ years of experience in restoration, mitigation, or a related field preferred.
• Prior leadership or supervisory experience in the industry is a plus.
• IICRC certifications (WRT, ASD, FSRT, AMRT) required.
• Strong problem-solving skills and the ability to adapt to changing situations.
• Excellent communication, organizational, and leadership skills.
• Ability to lift up to 50 lbs and work in physically demanding conditions.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.
• Willingness to work flexible hours, including weekends and on-call shifts.

What We Offer :

• Competitive pay based on experience.
• Opportunities for bonuses and career advancement.
• Paid training and certifications.
• A positive, team-oriented work environment.
• Company-provided tools, equipment, and uniforms.

Compensación : $19.00 - $25.00 per hour

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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