Shipping and Receiving Clerk

Job Description

Job Description

Starling Buick GMC  is seeking an experienced and reliable Parts Counter Associate to join our team. The ideal candidate must have prior General Motors (GM) parts experience and a passion for providing outstanding customer service. You’ll be working in a fast-paced, team-oriented environment where accuracy and efficiency are key.

Responsibilities :

Assist customers (both retail and wholesale) and service technicians in selecting and purchasing correct GM parts

Look up parts using GM cataloging systems and order as needed

Maintain inventory accuracy and process returns and warranties

Receive, stock, and track parts shipments

Communicate effectively with service, sales, and customers

Handle incoming calls and online inquiries professionally

Ensure parts counter and storage areas remain clean and organized

Requirements :

Minimum 1–2 years of General Motors (GM) parts experience required

Proficiency in GM parts cataloging software (e.g., Tekion, GlobalConnect, CDK, etc.)

Strong knowledge of automotive systems and parts

Excellent communication and customer service skills

Ability to multitask in a fast-paced environment

High school diploma or equivalent; additional technical training is a plus

Tekion CRM experience is a plus