Manager of Classroom Technology and Media Services

Responsibilities :

Examples of key duties are interpreted as being descriptive and not restrictive in nature.

Manage Campus AV Technology (Infrastructure)

Lead systems design and implantation : design, install, and perform maintenance of AV systems across classrooms, meeting rooms, and event spaces.

Strategic planning : Ensure alignment with the College’s strategic and academic technology goals while maintaining AV technology standards campus-wide.

Project management : Serve as the key Audio / Visual technology advisor to various constituents on campus.

Cultivate technology integration : Collaborate with campus stakeholders and vendors to identify technology needs and promote the seamless integration of solutions that enhance teaching, learning, and campus operations.

Instructional Technology Consultation

Collaboration and consultation : Engage with faculty, staff, and students to support the effective use of technology in teaching, learning, and research.

Training resources : Support both in-person and virtual learning environments through training and documentation.

Technology Leadership : Stay current with emerging instructional technology trends and evaluate solutions for campus use.

Media Service Requests

Lead a talented team of students : Manage the Media Services team in supporting AV setup, delivery, and technical assistance for campus events.

Oversee daily operations of Media Service Office : Prioritize and ensure timely fulfillment of media service requests.

May perform other duties as assigned.

Qualifications :

While no one person may possess all the qualifications listed below, the ideal candidate will have many of the following professional experiences and characteristics :

Bachelor's degree in related technical field plus 3-5 years of direct AV systems support experience required.

Experience with A / V control systems (e.g., Extron, Crestron, and AMX). Extron Preferred.

Demonstrated success in a customer-service oriented environment required.

Strong technical aptitude and working knowledge of audio / visual equipment and electronics required.

Advanced knowledge of A / V control systems and networking standards as they pertain to A / V systems required.

Knowledge of video production-including, shooting video, editing, and authoring various media formats required.

Must be a detail-oriented individual with effective communication skills.

Physical requirements include the ability to lift and move moderately heavy equipment and climb ladders.

Industry certifications preferable (CTS, CTS-D, CTS-I).

Demonstrated commitment to fostering an inclusive academic and professional environment where all members of our campus community are respected, valued, can succeed, and thrive.

Successful completion of satisfactory background checks, including but not limited to education verification, criminal background, and child abuse clearance.

Schedule & Benefits :

At Muhlenberg, we believe in supporting our employees with a highly competitive benefits package that promotes well-being and professional growth. This includes generous paid time off, including 22 vacation days per year and an extended winter break between Christmas Eve and New Year’s Day, comprehensive medical, dental, and vision coverage, paid parental leave, tuition opportunities at the undergraduate and graduate level and a college fitness center membership. As a 501(c)(3) non-profit institution, Muhlenberg is also a qualifying employer under the federal government’s Public Service Loan Forgiveness program.

This is a full-time, in-person position based on Muhlenberg’s campus in Allentown, PA, with a limited hybrid remote work option.

Normal work schedule :

8 : 00AM – 5 : 00PM. Monday through Friday. Occasionally required to support events outside of normal schedule.

The College & Surrounding Area : Founded in 1848, Muhlenberg College is a private, residential, liberal arts college offering baccalaureate and graduate programs. At Muhlenberg, we are committed to a campus community that ensures students, faculty, and staff of all backgrounds feel welcome, respected, valued and included. The College provides an intensely challenging, supportive environment centered around a rigorous academic curriculum designed to prepare students for lives of leadership and meaning in a dynamic, global society. The academic program is amplified by a range of innovative programming : comprehensive and intentional residence-life programming, expansive experiential learning requirements, and an innovative coaching program designed to maximize every student’s performance and potential.

Part of eastern Pennsylvania’s scenic Lehigh Valley, Allentown is a diverse city of 125,000, Pennsylvania’s third-largest, located just 60 miles north of Philadelphia and 90 miles west of New York City. The Lehigh Valley, which also includes neighboring cities Bethlehem and Easton, is one of the fastest growing regions in the state and the Northeast, leading Pennsylvania in population growth for people aged 18–34. Home to a vibrant arts scene, extensive parks and recreational opportunities, a rich blend of diverse cuisine, and so much more, visit Life in the Lehigh Valley | Muhlenberg College and check out Allentown here .

To apply, upload your complete application package as a single PDF document. A complete application package includes : 1) cover letter; 2) resume; 3) a separate statement speaking to how your professional experience will contribute to a more inclusive community at Muhlenberg; and 4) names / contact information for three professional references.