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Scheduling Coordinator Miami, FL

Scheduling Coordinator Miami, FL

EOLA PowerMiami, FL, US
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Scheduling Coordinator

Scheduling Coordinator Responsibilities :

  • Manage a designated territory of Field Service Engineers by coordinating all maintenance visits, emergencies, and installation.
  • Handle important logistics such as coordinating travel, part / equipment tracking, and emergency maintenance requests.
  • Assist with challenging client requests or issue escalations as needed.
  • Coordinate with other departments to ensure projects are completed.
  • Provide phone and email support to clients.
  • Create Quotes for our Customers based on Field Service Recommendations.
  • Prepare Field Service Reports based on the equipment entered by our Field Engineers.

Requirements :

  • AS / AA degree
  • At least three years of experience in an office environment with previous data entry is required
  • History of administrative responsibilities
  • Excellent Customer Service Skills
  • Excellent communication, writing, negotiation, and time-management skills
  • Enthusiasm and an ability to learn quickly and retain information
  • Advanced PC skills
  • Advanced Microsoft 365 Skills
  • A positive attitude and an ability to represent us with professionalism
  • Ability to work in a fast-paced, challenging and changing work environment
  • Self-motivated, proactive, and results-oriented professional style with a strong ability to work independently
  • Prospective candidates should be proficient with the following software : Adobe Acrobat, Microsoft Office - Word, Excel and Outlook. Proficiency in grammar and sentence structure is expected. Attention to detail, knowledge of clerical and administrative procedures and systems, confidentiality, reliability and professionalism are a must.
  • Professional appearance and demeanor
  • Flexibility to adjust to evolving company needs
  • Must be authorized to work in the US
  • Compensation and Benefits :

  • 60-70k base salary
  • Paid Time Off
  • 401K Matching
  • Medical, dental and vision insurance
  • Professional development assistance
  • Referral program
  • Paid Holidays
  • Short Term / Long Term Disability
  • Life Insurance
  • Growth Opportunities
  • Up to $300 / month - non-taxed incentive with after-hours phone service (emergency only)
  • Hours : Monday through Friday 8am - 5pm

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    Scheduling Coordinator • Miami, FL, US