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Director Of Global Quality Operations
Director Of Global Quality OperationsStartops • Milpitas, CA, United States
Director Of Global Quality Operations

Director Of Global Quality Operations

Startops • Milpitas, CA, United States
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Director Of Global Quality

Build a comprehensive global quality data ecosystem to improve product reliability

Location : Milpitas, California, United States

Compensation : $175,000 - 220,000 USD / year

Job Tags : Operations

About The Role

Job Identification 8577

Locations 115 North McCarthy Blvd., Milpitas, CA, 95035, US

Degree Level Bachelor's Degree

Job Schedule Full time

Job Description

Key Responsibilities

Global Quality Strategy & Leadership

  • Develop and execute the long-term strategy for global quality excellence, aligned with Corsair's multi-brand growth.
  • Define the vision, goals, and KPIs for a unified quality management system across all product lines and regions.
  • Partner with executive leadership to integrate quality performance into corporate decision-making.

Quality Systems Modernization

  • Lead the creation of a global quality data platform integrating supplier, factory, and field-return data into a single analytical ecosystem.
  • Implement modern, digital FMEA tools and control plans to drive consistency and traceability in risk management.
  • Deploy predictive analytics and machine learning tools to anticipate issues before they reach customers.

    • Global Standards & Process Excellence

  • Establish standardized global quality metrics (DPPM, FPY, RMA%, Reliability Index, etc.).
  • Drive alignment of supplier quality audits, CAPA management, and reporting cadence across brands and ODM / OEM partners.
  • Ensure compliance with ISO, regulatory, and customer-specific requirements where applicable.

    • Data-Driven Quality Analytics

  • Develop dashboards and reporting structures for real-time visibility of global quality performance.
  • Lead cross-functional teams in interpreting data, identifying root causes, and implementing systemic improvements.
  • Introduce data-based risk assessment methodologies and correlation models between process variation and field performance.

    • Cross-Functional Collaboration

  • Work closely with Engineering, Operations, and Supplier Quality to integrate design quality into early product development phases.
  • Partner with Customer Experience and Service teams to build closed-loop feedback systems that translate field data into actionable improvements.
  • Collaborate with IT and Data teams to develop scalable analytics architecture and reporting tools.

    • Qualifications

    Education & Experience

  • Bachelor's degree in Engineering or related technical field required; Master's degree or MBA preferred.
  • Minimum 12+ years in Quality, Reliability, or Manufacturing leadership roles, with 5+ years at a senior management level.
  • Proven experience modernizing or implementing global quality systems and data platforms.
  • Experience managing quality across multiple brands, ODMs, and manufacturing sites preferred.

    • Technical Skills

  • Strong understanding of FMEA, SPC, Six Sigma, PPAP, and APQP methodologies.
  • Proficiency with data analytics, visualization, and BI tools (e.g., Power BI, Tableau, or similar).
  • Familiarity with manufacturing data integration (MES, ERP, PLM) and supplier quality systems.
  • Knowledge of reliability testing, DFMEA / PFMEA, and failure analysis practices.

    • Leadership & Competencies

  • Strategic thinker with the ability to translate analytics into actionable business outcomes.
  • Strong cross-functional leadership and communication skills.
  • Passion for building data-driven, preventive quality systems.
  • Experience in high-mix, global hardware or consumer electronics environments preferred.

    • For roles that are based at our headquarters in Milpitas, CA : The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future.

    Annual Salary Range $175,000—$220,000 USD

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