Security Field Engineer

About the Role

Are you passionate about making environments safer, smarter, and more connected? We're looking for a skilled and client-focused Security Field Engineer to join our growing team, supporting small and medium business enterprises (SMBEs) across the VA and MD region. In this role, you'll be the hands-on expert installing, programming, troubleshooting, and maintaining state-of-the-art security systems-from cloud-connected CCTV to access control platforms.

Whether you're solving on-site issues, programming integrated systems, or guiding clients through upgrades, your work will keep operations secure and relationships strong.

What You'll Do - Solve, Serve, and Secure

• Diagnose and repair issues with CCTV systems, NVRs / DVRs, and access control hardware.
• Resolve problems with electric strikes, mag locks, relays, readers, and door hardware.
• Test and troubleshoot system configurations, wiring, and power supply integrity.
• Minimize downtime by replacing faulty components and updating firmware efficiently.
• Ensure full compliance with safety and operational protocols.
• Configure access control and surveillance systems from Avigilon, Motorola, Paxton, and OpenPath.
• Set user permissions, mobile credentials, and integrate cloud-based platforms.
• Fine-tune video analytics, alerts, and access logic to meet site-specific requirements.
• Integrate security systems with network infrastructure, wireless devices, and mobile interfaces.
• Install and commission small to mid-sized security systems (IP cameras, NVRs, controllers, door hardware).
• Connect and configure system components with accuracy and attention to client needs.
• Conduct final testing, verification, and provide hands-on training for end users.
• Collaborate with clients and internal teams to schedule and complete service visits or new installs.
• Maintain accurate service documentation, drawings, and programming records.
• Ensure full compliance with industry codes, safety standards (OSHA), and project specifications.
• Act as the trusted point of contact for SMBE clients-delivering support with empathy, urgency, and professionalism.
• Recommend system enhancements or upgrades based on evolving client needs.
• Build relationships that last by delivering not just service-but peace of mind.

What You Bring

Why Join Us?

Work Environment

Ready to Get to Work?

If you're a technical expert who thrives in the field and values long-term client relationships, this is your opportunity. Apply now and bring your talent to a team where your work truly matters.