Inside Sales Rep Companion Animal

Patterson isnt just a place to work its a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Description : Job Summary

As an Inside Sales Representative (ISR) for Patterson Veterinary you are responsible for generating and increasing sales through inbound and outbound sales calls while handling inbound customer calls with professionalism skill and expediency.

Essential Functions

To perform this job successfully an employee must be able to perform each essential function satisfactorily with or without reasonable accommodation. To request a reasonable accommodation notify Human Resources or the manager who oversees the position.

Administrative

Ensure accuracy of customer transactions in order entry system such as orders quotes returns etc

Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities

Gain understanding of and adhere to Accounts Receivables policies and practices

Run sales reports for all sales activity.

Monitor scheduled shipment dates to ensure timely delivery

Verify price and terms in accordance with standard procedures and customer profitability profiles

Multitask and work within multiple computer systems and communication platforms simultaneously

Customer Relations

Develop strong working relationships across the business / functions as well as with customers and manufacturing partners

Provide impeccable customer service and sales support; respond to customer queries answer questions and solve problems in a timely fashion

Generate Sales

Make regular outbound calls to assigned customers / territories

Generate new and repeat sales by providing product and technical information to customers in a timely manner

Identify customer requirements and expectations in order to recommend specific products and / or solutions

Use appropriate selling tactics such as up-selling and cross-selling when needed.

Educate customers about product features and benefits to grow sales and improve customer satisfaction

Generate referrals from current customers and manufacturers representatives.

Maintain a current knowledge of consumer preferences company products programs market conditions and competition

The Inside Sales Representative may perform other duties as assigned

Job Qualifications

Required Qualifications

Associates Degree in a veterinary related field or 1 year of work experience in a clinical veterinary setting

Exceptional customer service and organization skills

Accuracy and strong attention to detail.

Effective verbal written and interpersonal communication skills

General computer proficiency including knowledge of MS Office

Preferred Qualifications

Bachelors degree in veterinary related field or equivalent combination of education and clinical experience

Inside sales experience in the veterinary market. Previous success exceeding sales goals is a plus

Proficiency in SAP

Working Conditions

Physical Demands

Lifting or Carrying occasional up to 25 pounds

Sitting or Standing majority of work day

Environmental Factors

Operate a computer of other office devices

Talking and hearing position involves frequent communication with customers inside staff etc and requires ability to understand and effectively exchange accurate information

Reading and sight requires frequent review of customer information

Travel and On-call

This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity

Whats In It For You

We provide competitive benefits unique incentive programs and rewards for our eligible employees :

Full Medical Dental and Vision benefits and an integrated Wellness Program.

401(k) Match Retirement Savings Plan.

Paid Time Off (PTO).

Holiday Pay & Floating Holidays.

Volunteer Time Off (VTO).

Educational Assistance Program.

Full Paid Parental and Adoption Leave.

LifeWorks (Employee Assistance Program).

Patterson Perks Program.

The potential compensation range for this role is below. The final offer amount could exceed this range based on various factors such as candidate location (geographical labor market) experience and skills.

$18.37 - $22.50

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or other related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.

Key Skills

Instrument,Business Consultancy,Cosmetology,Elevator Maintenance,AC Maintenance,Marine Services

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 18 - 22