Description
Title : Student Services Specialist
Position Number :
Hiring Unit : OFC OF VP FOR STUDENT SUCCESS STUDENT CO-CURRICULAR SUCCESS STUDENT LIFE & DEVELOPMENT
Location : UH at Manoa
Date Posted : December 4 2025
Closing Date : December 18 2025
Band : B
Salary : salary schedules and placement information
Full Time / Part Time : Full-time
Month : 11-month
Temporary / Permanent : Permanent
Duties and Responsibilities (
Program or Service Administration
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Organizational Advising and Support
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2. Serves as a student advocate to students student organizations and University departments.
3. Represents and supports the University and department mission to students.
4. Understands and communicates intent underlying University policies and procedures to students and student organizations.
5. Participates in providing educational services and training to students involved in group and team settings including intrapersonal development interpersonal development program planning and organizational development.
Facility Operations
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2. Demonstrates accountability for all equipment assigned to perform service operations.
Organizational Training and Development
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2. Provides educational services to overall student union and student life programs regarding marketing and communication strategies as needed.
Staff Efficacy and Renewal
1. Participates via institutional and / or personal membership in relevant professional associations appropriate to the position.
2. Participates and engages in professional development opportunities to be current with current scholarship and best practices in the field.
3. Works on evenings weekends and / or holidays as needed.
Other
1. Serves as acting supervisor in the absence of the Student Events and Campus Life Services Director.
2. Assumes interchangeable assignments and provides administrative direction for department unit projects initiatives and assignments as appropriate.
Other duties as assigned
Minimum Qualifications
1. Possession of a baccalaureate degree in advertising marketing mass media communications journalism education business administration social sciences human development or related field and 3 year(s) of progressively responsible professional experience with responsibilities for providing educational services and / or educational public relations using multimedia platforms; or any equivalent combination of education and / or professional work experience which provides the required education knowledge skills and abilities as indicated.
2. Considerable working knowledge of principles practices and techniques in the area of multimedia communication and marketing including digital platforms advertising media sales students affairs or student activities administration or group management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving technologies concepts principles and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws rules regulations and theories and systems associated with advertising media sales marketing student affairs or student activities administration or group management.
4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective innovative and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective and positive working relationships with internal and external organizations groups team leaders and members and individuals.
7. Demonstrated ability to operate a personal computer apply word processing software and financial management software.
8. If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.
9. Demonstrated ability in program development especially in the area of program ideation planning implementation and evaluation.
10. Considerable knowledge of or ability to apply social media platforms for purposes of marketing and promoting student media programs.
11. Demonstrated ability to collect and analyze data for the purpose of determining communication strategies resulting in but not limited to marketing and / or branding campaigns.
12. Highly organized and able to set own priorities and multitask including leading multiple projects simultaneously.
13. Considerable knowledge of organizational processes as applied to the management of operations services programs and facilities.
14. Knowledge of or ability to apply computer software for publications planning layout design and presentation-making (e.g. InDesign Photoshop Illustrator Acrobat Excel PowerPoint etc.) as well as social media platforms.
15. Ability to interpret and apply legal and policy provisions to situations consistently.
16. Ability to work beyond normal business hours including evenings weekends and / or holidays as necessitated by branch requirements.
17. Ability to prepare and administer a budget review and interpret financial reports and discern trends and concerns from such reports.
Desirable Qualifications
1. Possession of a Masters degree in business administration communications or a related field.
2. Skilled in working collaboratively in problem solving.
3. Experience in leading others managing work priorities and managing employee relations.
To Apply :
Click on the Apply button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following : (1) cover letter indicating how you satisfy the minimum and desirable qualifications (2) resume (3) names and contact information (including telephone number and email addresses) of at least three professional references and (4) official transcripts with confidential information (i.e. social security number birth date) redacted. A copy of transcripts is acceptable at time of application; however originals are required upon hire. Incomplete applications will not be considered.
Note : If you have not applied for a position before using NeoGov you will need to create an account.
Inquiries : Sarah Yap;
EEO Clery Act ADA
The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit : is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at : or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request : The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link :
Required Experience :
IC
Key Skills
Graphic Design,Marketing,MailChimp,Microsoft Publisher,Adobe Creative Suite,Constant Contact,Email Marketing,Adobe Photoshop,Social Media Management,Adobe Illustrator,Wordpress,Adobe Indesign
Employment Type : Full-Time
Experience : years
Vacancy : 1
Student Coordinator • Honolulu, Hawaii, USA