Insurance Customer Service Representative

Burns Mitchell AgencyBirmingham, AL, US

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Job Description

The Burns Mitchell Agency is seeking a Licensed Customer Service Representative to join one of the top performing teams in Alabama! You will be responsible for generating results by advising prospects on their property and casualty insurance.

We are looking for self-driven individuals who are A players and find joy in helping others! At least 1 year of prior insurance customer service experience is required. Our work environment is fast-paced, upbeat, and results driven. Your main goal will always be to put the client's best interest first in order to properly protect them. If you are looking for a career on a high performing team that cares about people, we want to talk to you!

All applicants will be emailed a link to an online assessment. You MUST complete the assessment to be considered further.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

401k with matching after 1 year of employment

Continuous Growth and Learning Environment

Amazing Family Oriented Culture

Responsibilities

Greet all customers entering the office in a friendly and helpful manner.

Make customer policy recommendations during review calls.

Generate cross sell opportunities.

Process payments and explain billing details.

Build strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements

The Burns Mitchell Agency's core values are resilient , adaptive , service mindset , and humble confidence . We lead with these core values every day which allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clients and each other.

At least 1 year of prior insurance customer service experience is required.

Must hold either personal lines or property & casualty insurance license.

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Insurance Customer Service Representative • Birmingham, AL, US