Admissions Clerk

OVERVIEW :

The Admissions Clerk helps ensure that comprehensive, quality patient care is delivered in a timely manner to all patients receiving treatment at the center. This individual is responsible for coordinating patient charts and the location of patients in the waiting room area along with Clinical Management and keeping family and caregivers informed. Directs all calls to the appropriate persons. Has the ability to function independently and to work cooperatively with other staff members. This individual maintains professional and effective working relationships with all members of the health care team. Employee maintains neatness and cleanliness of general work area and person.

DUTIES AND RESPONSIBILITIES :

Patient Admissions :

It is the primary responsibility of the Admissions Clerk to check-in patients. It is imperative that the Admissions Clerk prioritizes the check in process to ensure that each patient and other visitors are greeted immediately upon arrival :

• Greets patients and all other visitors upon arrival to the center in a pleasant manner, answers their questions and directs them into the patient care process as appropriate.
• Obtains a copy of the patient’s insurance cards and other registration information as needed.
• Collects pre-determined deposit amount due from patient and returns a copy of the receipt to the patient.
• Completes all admission paperwork, places the armband on the patient after verifying the information is correct, and informs medical staff that the patient is ready.
• Assists in coordinating and communicating the location of the patients to family members, physicians and other appropriate individuals as needed.
• Answers phone lines, being able to answer and direct more than one call at a time, taking appropriate messages and transferring calls in a manner that is accurate, complete, and timely.

Patient and Chart Preparation :

Other front desk duties :

Back-up Duties :

Surgery Scheduling.

SKILLS, EDUCATION, EXPERIENCE AND REQUIREMENTS :

About Jax Spine & Pain Centers :

ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions : Medical assistantsDME techniciansMedical billing / AR specialistsCall center customer service representatives.