Director of Program Management, Commerce

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Director of Program Management Commerce

San Diego San Mateo CA

PlayStation is evolving the way players discover buy and enjoy everything PlayStation across console web and mobile. Were hiring a Director Program Management to lead complex crossfunctional programs that power our endtoend commerce experiences from checkout and payments to subscriptions pricing initiatives and new market expansion.

This leader will be the program source of truth driving clarity of scope measurable outcomes risk management and delivery excellence across Product Engineering Design Analytics Finance Legal / Privacy InfoSec and Operations. What youll do :

Own the program lifecycle and business outcomes

Lead multiple highvisibility commerce programs from activation through value realization; establish the operating model governance checkpoints and reporting rhythm that keep teams aligned and unblocked.

Translate strategy into clear outcomes and KPIs that ladder to platformlevel metrics. Build dashboards and review cadences that make progress and impact visible.

Partner with Product & Analytics to run experimentation at scale (A / B and causal methods) define guardrails and ensure trustworthy measurement that informs tradeoffs and sequencing.

Ship the platform capabilities that matter

Orchestrate delivery across checkout payments & risk / fraud order & fulfillment catalog subscriptions / entitlements promotions / pricing and postpurchase journeys.

Ensure release readiness (E2E testing plans operational runbooks GTM comms rollback paths) and land seasonal milestones without surprises.

Strengthen governance and execution

Manage programs with a a crisp 6week planning and delivery cadence with milestone health checks decision logs and change control.

Maintain a living risk issue and dependency register with probabilityimpact assessment owners and timebound mitigations.

Escalate early frame options with data and drive executive decisions that protect outcomes.

Align the business

Work horizontally across Mission Groups and external partners to rationalize roadmaps surface crossprogram impacts and sequence dependencies.

Communicate clearly up down and across concise status decisions and asks that accelerate teams.

What were looking for

12 years leading largescale ecommerce / platform or payments programs in consumer tech gaming or marketplace environments; 5 years managing program managers.

Track record shipping multiquarter initiatives across web / mobile / console with complex systems (payments tax fraud identity entitlements OMS).

Deep fluency in datadriven delivery : setting outcome metrics / KPIs building trustworthy measurement and using experiments / observability to steer.

Mastery of program governance in hybrid Agile / Waterfall contexts : scope control release orchestration RACI change management and portfolio alignment.

Excellent crossfunctional leadership and executive communication; comfortable making and explaining tradeoffs in ambiguous highstakes settings.

Nice to have : global payments and compliance (e.g. SCA / 3DS PCI) subscription platforms experimentation platforms commerce primitives / microservices new country launch operations.

Please refer to our Candidate Privacy Noticefor more information about how we process your personal information and your data protection rights.

At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.

In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$218700 - $328100 USD

Equal Opportunity Statement :

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Required Experience :

Director

Key Skills

Nurse Management,Program Management,Employee Evaluation,Management Experience,Teaching,Curriculum Development,Administrative Experience,Budgeting,Leadership Experience,Program Development,Supervising Experience,Addiction Counseling

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 218700 - 328100