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Offer Manager - Global Partner Managed Services, Security Portfolio
Offer Manager - Global Partner Managed Services, Security PortfolioCisco • Durham, NC, United States
Offer Manager - Global Partner Managed Services, Security Portfolio

Offer Manager - Global Partner Managed Services, Security Portfolio

Cisco • Durham, NC, United States
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This job posting will be removed December 12, 2025 or sooner.

The role is open to locations within in United States, no relocation benefits are available.

Meet the Team

Cisco’s Partner Managed Services organization—part of Global Partner & Routes to Market Sales (GPRS)—helps partners build, package, and deliver their own managed services built on Cisco technology. Our role is to encourage and equip partners to develop differentiated, dedicated offers that showcase the full value of Cisco’s platforms while driving lasting customer and business success. You’ll join a global group of experienced offer strategists and partner experts who bridge technology, business, and customer experience to accelerate Cisco’s security-led growth.

Your Impact

You’ll lead the creation and evolution of managed-service offers built on Cisco’s Security platforms — including Secure Service Edge (SSE), Extended Detection and Response (XDR), and Zero Trust solutions — using technologies such as Duo, Umbrella, and Secure Firewall to deliver unified protection across users, devices, and networks. You’ll collaborate with a diverse range of partners—from regional MSPs and VARs to global systems integrators and telecommunications providers—helping them translate Cisco innovation into differentiated, outcome-based offers that evolve as both the portfolio and the market mature. This role offers significant room to grow as Cisco and its partners expand into new managed-service domains and emerging security innovations. You’ll help partners turn Cisco’s security capabilities into real-world customer outcomes while growing their own service businesses. This role blends strategic storytelling, partner insight, and cross-functional leadership.

Responsibilities

  • Design & Deliver : Develop partner-managed security offers through Cisco’s lifecycle model—from concept to scale.
  • Collaborate Across Cisco : Work closely with Service Creation, Sales Acceleration, and Engineering teams within GPRS, as well as Business Unit product and engineering teams, regional service creation teams, and Cisco field sales specialists to ensure partner success.
  • Create & Inspire : Develop narratives, presentations, and playbooks that translate technical capabilities into compelling customer outcomes.
  • Champion the Partner Perspective : Guide partners on operationalizing Cisco technology—from onboarding to monitoring, reporting, and renewal.
  • Market Insight : Identify emerging trends, competitive dynamics, and opportunities to evolve Cisco’s Security Managed Services portfolio.
  • Commercial Alignment : Support creation of routes-to-market, pricing frameworks, and compensation models that drive adoption.
  • Partner Advocacy : Represent partner needs to internal business units to drive continuous product and program improvements.

Minimum Qualifications :

  • 6+ years of experience in product management, offer management, or partner programs, ideally within Managed Services, Security, or Networking.
  • Demonstrated success in developing, launching, or leading at least 3 distinct managed security service offerings , or 5+ years of direct experience enabling partners build, deliver, and monetize.
  • Validated experience (e.g., 3+ years) with Cisco Security technologies (e.g., Duo, Umbrella, Secure Firewall, SSE, XDR, Zero Trust solutions) and a track record of staying current with AI security trends.
  • Preferred Qualifications :

  • Storytelling and presentation excellence—able to connect technology to business value for executive and field audiences.
  • Skilled in go-to-market execution, service design, and lifecycle management.
  • Highly collaborative and comfortable leading across a matrixed, global organization.
  • Passion for helping partners succeed and driving scalable, measurable impact.
  • Why Cisco?

    At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

    Message to applicants applying to work in the U.S. and / or Canada :

    The starting salary range posted for this position is $223,000.00 to $281,000.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

  • , equity, or benefits.
  • Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

    U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies :

    10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

    1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

    Non-exempt employees

  • receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

    80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

    Additional paid time away may be requested to deal with critical or emergency issues for family members

    Optional 10 paid days per full calendar year to volunteer

    For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

    1% of incentive target for each 1% of attainment between 75% and 100%; and

    Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

    For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

    The applicable full salary ranges for this position, by specific state, are listed below :

    New York City Metro Area :

    $260,000.00 - $376,700.00

    Non-Metro New York state & Washington state :

    $236,000.00 - $342,000.00

  • For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
  • Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
  • Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

    Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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