Systems Engineer | MSP | NYC | $110K$125K + Bonus
Join a high-end, boutique MSP supporting demanding high-net-worth clients, including hedge funds and private equity. This Tier 2.5Tier 3 role blends white-glove support, projects, and escalationsroughly a third eachwith minimal after-hours work.
What Youll Do :
- Provide top-tier support for SMB clients (~150 users), primarily Windows with light Mac / iPad environments
- Lead deployments, cloud projects, and escalated technical issues
- Maintain high-touch client relationships, responding quickly to calls / texts instead of tickets
- Collaborate in a tight-knit, flat team with long-tenured engineers
What Were Looking For :
35+ years MSP experience, with exposure to cloud environments and Windows / Mac supportHands-on experience with tools like NinjaRMM and HaloStrong problem-solving skills, technical depth, and professionalismComfortable handling a mix of reactive support, project work, and escalationsWhy Youll Love It :
Small, collaborative team with every seat making an impactLong-tenured, supportive team cultureCareer growth and hands-on exposure to complex cloud and systems projectsCompetitive $110K$125K base + consistent annual bonusesLocation : Manhattan, NY near SE corner of Central Park