The Spirit of the Position :
Position : Virtual Customer Service Agent
Compensation : $22 / hour
Availability : Morning Shifts, Overnight Shifts.
You are :
- You are charismatic, full of energy, and happy to help in any way you can.
- Responsible is your middle name. You never disappoint because it’s not in your nature.
- Good under pressure. You do not fold and get overwhelmed easily.
- Able to work with or without supervision.
- Able to communicate professionally and effectively.
- Able to speak, read, and comprehend the English language.
- Open to feedback, differing opinions, and other points of view.
- Timely and demonstrates a sense of urgency.
- Excellent team building and interpersonal skills.
- A team player who can help motivate your team.
What will I do?
Respond to correspondence and problem resolution promptly, display a caring attitude, and develop rapport with the customer base.Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and can-do attitude.Complete other related duties as assigned.Requirements :
Positive attitude!Customer service experience is required.Education :
High school diploma or GED required.Experience :
Strong customer service experience.Parking industry experience is preferred but not required.Physical Demands :
Willingness to work in the elements – heat, wind, snow, rain, etc.Ability to stand, walk, and run for extended periods.Ability to bend, stoop, and squat frequently throughout a shift.