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Virtual Customer Service Agent

Virtual Customer Service Agent

LAZ ParkingDenver, CO, USA
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The Spirit of the Position :

Position :   Virtual Customer Service Agent

Compensation : $22 / hour

Availability : Morning Shifts, Overnight Shifts.

You are :

  • You are charismatic, full of energy, and happy to help in any way you can.
  • Responsible is your middle name. You never disappoint because it’s not in your nature.
  • Good under pressure. You do not fold and get overwhelmed easily.
  • Able to work with or without supervision.
  • Able to communicate professionally and effectively.
  • Able to speak, read, and comprehend the English language.
  • Open to feedback, differing opinions, and other points of view.
  • Timely and demonstrates a sense of urgency.
  • Excellent team building and interpersonal skills.
  • A team player who can help motivate your team.

What will I do?

  • Respond to correspondence and problem resolution promptly, display a caring attitude, and develop rapport with the customer base.
  • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and can-do attitude.
  • Complete other related duties as assigned.
  • Requirements :

  • Positive attitude!
  • Customer service experience is required.
  • Education :

  • High school diploma or GED required.
  • Experience :

  • Strong customer service experience.
  • Parking industry experience is preferred but not required.
  • Physical Demands :

  • Willingness to work in the elements – heat, wind, snow, rain, etc.
  • Ability to stand, walk, and run for extended periods.
  • Ability to bend, stoop, and squat frequently throughout a shift.
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    Customer Service Agent • Denver, CO, USA