Service Manager SpecButler Machinery Company • Bismarck, North Dakota, USA
Service Manager Spec
Butler Machinery Company • Bismarck, North Dakota, USA
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job_description.job_card.job_descriptionIndustry Focus : Mining construction or drivetrain rebuild environments. Technical Knowledge : Strong understanding of hydraulics engines and electrical systems on mining-class equipment. Completion of Lead Yourself for internal candidates is preferred. Skills : Strong communication and customer service orientation. Excellent problem-solving and decision-making abilities. Competitive pay & profit sharing including 10% employer retirement contributions with an additional 5% based on profit Healthcare coverage comprehensive medical dental and vision insurance Wellness support wellness incentives telehealth and a company-funded EAP Growth opportunities tuition reimbursement training programs and a customized onboarding experience Financial flexibility SmartDollar Legal Shield identity protection and HSAs Recognition & engagement structured programs and feedback-driven culture Community impact paid volunteer time to give back locally
Join us at Butler Machinery as a Service Manager
Location : Bismarck ND
Department : Service
Type : Exempt Full-Time
Why This Role Matters
Butler Machinery is a leader in the heavy equipment industry providing reliable service repair and rebuild solutions for the mining and construction sectors. We specialize in maintaining and overhauling high-value assets such as haul trucks loaders dozers and powertrain components. As we continue to grow we are seeking an experienced Service Manager to lead the SPEC shop division focused on large-scale rebuilds especially engine drivetrain and component overhauls for mining equipment.
What Youll Do
- Lead and manage the special projects service team focused on large-scale equipment and component rebuilds (e.g. torque converters differentials).
- Develop schedule and oversee project timelines budgets and resource allocation.
- Collaborate with technical communicators parts and field service teams to ensure technical accuracy and quality assurance.
- Monitor and enforce safety environmental and company compliance standards.
- Maintain strong relationships with customers provide updates and ensure satisfaction throughout project cycles.
- Review job costing efficiency and productivity metrics; identify continuous improvement opportunities.
- Provide technical guidance and mentoring to service technicians and supervisors.
- Support warranty claims failure analysis and root cause investigations.
What You Bring
Proven ability to manage multiple large-scale projects simultaneously.
What We Offer
Ready to Apply
Apply online or contact with any questions. We cant wait to meet you!
EOE / Vet / Disability
#LI-Onsite
Required Experience :
Manager
Key Skills
Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Service Manager • Bismarck, North Dakota, USA
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