Logistics Specialist - Final Mile

Job Summary : The Final Mile Associate who under general supervision, provides a variety of administrative and operational support to include oversight of daily unload and staging activities, ensuring all trash and recycling are properly disposed of on a daily basis, monitoring of routes throughout the day and management of return product and documentation associated with that product. This role plays a critical part in achieving high levels of customer satisfaction through excellence in logistics operations, inventory management, and communication with drivers and customers.

Supervisory Responsibilities :   None

Duties / Responsibilities :

The essential functions include, but are not limited to the following :

• Answer inbound calls from customers and delivery teams;
• Monitor group emails to ensure customer and other stakeholders are receiving timely responses;
• Route delivery auditing;
• Monitor unload teams to ensure efficiency and accuracy of damage reporting and staging of product.
• Ensure product handling practices are followed by anyone handling the customers products.
• Monitors all returns and ensures they are documented and protected properly when sending back to the customer.
• Creates and sends out daily reports as needed;
• Sends out damage and return reports;
• Routing and scheduling tasks;
• Other duties as assigned.

Values Competencies Incumbents will be expected to embrace and champion Hilldrup’s organizational competencies / values :

QULIFCATIONS (knowledge, skills, Abilities)

Work Environment and Physical Requirements :

Why Hilldrup?

Hilldrup is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  Incumbents offered this position must successfully complete a background and drug test to continue with employment.

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