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SAP EWM Functional Consultant (Chicago)
SAP EWM Functional Consultant (Chicago)THOUGHT BYTE • Chicago, IL, United States
SAP EWM Functional Consultant (Chicago)

SAP EWM Functional Consultant (Chicago)

THOUGHT BYTE • Chicago, IL, United States
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Job Title : Senior SAP EWM Consultant - Application Management Support

Location : Chicago, IL (Hybrid : Onsite Tuesday-Thursday)

Duration : Long Term Contract

Position Overview :

  • Our client is seeking an experienced SAP Extended Warehouse Management (EWM) Consultant to join our Application Management Support (AMS) team.
  • The ideal candidate will have 12-15 years of SAP Supply Chain experience with deep expertise in SAP EWM and WM, hands-on support experience, and the ability to coordinate effectively with offshore delivery teams.
  • This role is based in Chicago, IL, with a hybrid schedule (onsite TuesdayThursday, remote Monday and Friday).
  • The consultant will be responsible for ensuring stable EWM operations, supporting business-critical warehouse functions, and driving continuous improvement across clients SAP landscape.

Key Responsibilities :

  • Provide Level 2 and Level 3 Application Management Support (AMS) for SAP EWM (embedded and decentralized environments).
  • Act as the primary onsite liaison for business users, IT, and offshore AMS teams.
  • Manage day-to-day incident resolution, service requests, enhancements, and problem management activities.
  • Coordinate and prioritize tickets, root-cause analysis, and change requests with offshore teams.
  • Collaborate with warehouse operations teams to troubleshoot integration and execution issues (Inbound, Outbound, Internal Movements, RF, HU Management, Wave, Labor Management, etc.).
  • Support EWMERP integration (MM, SD, TM) and handle system monitoring, queue management, and batch jobs.
  • Lead small change / enhancement projects and work closely with business stakeholders for requirement analysis and validation.
  • Drive process improvements through automation, reporting, and best-practice governance.
  • Maintain detailed documentation for configuration, incidents, and standard operating procedures.
  • Support testing, cutover, and deployment activities for release management.

    • Required Skills & Experience :

  • 12-15 years of total SAP experience, with minimum 8+ years in SAP EWM (S / 4HANA preferred).
  • Strong hands-on experience in Inbound, Outbound, Internal Warehouse, Physical Inventory, HU Management, RF Framework, Wave Planning, and Yard Management.
  • Proficiency in integration areas (MM, SD, TM, PP, GTS, and IDoc / Queue handling).
  • Experience in support model coordinationmanaging offshore teams, ticket SLAs, and reporting metrics.
  • Familiarity with ServiceNow or Solution Manager for AMS tracking.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Experience with clients environment or similar life sciences / healthcare distribution industries is a plus.

    • Nice to Have :

  • Knowledge of WM to EWM migration processes.
  • Exposure to EWM automation, RF hardware (Zebra, Honeywell, etc.), and conveyor integration.
  • Understanding of transportation and logistics integration with SAP TM.
  • ITIL or SAP AMS delivery certification.
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    Sap Ewm Consultant • Chicago, IL, United States

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