Talent.com
IT Support Specialist

IT Support Specialist

SherlockTalentMiramar
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Responsibilities

May lead and direct the work of team members (project specific)

Qualifications :

  • Excellent communication and written skills are vital, should be as comfortable with people as with systems and technology
  • Able to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact
  • High level of accountability and can instill a sense of credibility when speaking with customers
  • Advanced problem solver with the ability to sort through complex issues and conduct comparative analysis of multiple solutions
  • Excellent organizational and multi-tasking skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction
  • Ability to follow written and verbal instructions
  • Must be detail oriented
  • Must be a quick learner and adaptable to change in process or required activities
  • Extensive working knowledge of Microsoft operating systems and desktop software such as Microsoft Office suite
  • Knowledge of networking standards, protocols, security, troubleshooting, and performance tuning

Education and Experience :

  • Bachelor’s Degree in computer related field
  • MCSE certification or equivalent certifications
  • Minimum 5 years of experience with PC hardware and software support, including troubleshooting, repair, and deployment
  • Minimum 5 years of experience of direct client interaction and customer-service
  • SherlockTalent loves to share $1000 bonuses for successful referrals
  • NO Third parties at this time

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    It Support Specialist • Miramar