Desktop Support EngineerSISL Global • New York, New York, United States

Desktop Support Engineer

SISL Global • New York, New York, United States

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Title : Desktop Support Engineer

Location : New York, NY 10020

Duration : Fulltime

Responsibilities

“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware / software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software / application

“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues

In Scope :

Incident Management for Endpoint Devices - Laptop / Desktop / Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)

Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams / OEMs for any additional support

Co-ordination with OEM on Hardware / Software issues

Ticket information documentation using ITSM tool.

Perform advanced troubleshooting - technology and applications troubleshooting / repair / resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles / tablets)

Deployment and configuration of new hire equipment (Manually and / or using automated Tools)

Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools

Hardware and software provisioning (check-in and check-out)

Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service

Articulate technical solutions to non-technical users in simple and easy to understand terms

Occasional work to move / lift IT gear (PC’s and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) – (Ex : Movement of PC from one floor to another)

Uplift and reimage of leaver equipment and update of asset management system / CMDB.

Update of asset management system / CMDB according to Joiner Mover Leaver Process

serp_jobs.job_alerts.create_a_job

Desktop Support Engineer • New York, New York, United States

Job_description.internal_linking.related_jobs

Customer Support Engineer

VirtualVocations • Yonkers, New York, United States

serp_jobs.job_card.full_time

A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions. Key Responsibilities Triaging customer issues and de...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Desktop Support Specialist

Pride Health • New York, NY, US

serp_jobs.job_card.full_time

Information Technology Analyst I - W2 only.Hours if resource works Saturday & / or Sunday will be 9a-5p regardless of shift they are booked for. Length : 4 months, Possible extension.Bachelors or e...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

HCL Global Systems • New York, NY, United States

serp_jobs.job_card.full_time

The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.The ideal candidate must possess excellent written and verbal communication skills w...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

Mindlance • New York, NY, United States

serp_jobs.job_card.full_time

Provide a short description of the Position : The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users an...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Desktop Support Level 2

Inficare • New York, NY, United States

serp_jobs.job_card.full_time

Job Title : Desktop Support Engineer.Diagnose, resolve, and follow up on user computing issues.Provide LX technical support (desk-side, remote, or phone-based). Handle new hire device setup and imagi...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

Diverse Lynx • Jersey City, NJ, United States

serp_jobs.job_card.full_time

Face to face technical support for laptop desktop • Deployment of Desktop / Laptop / phones • Diagnosing and resolving technical issues, including hardware, software, and network problems.Install, confi...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Desktop Support Specialist

Center Education Group • Brooklyn, NY, United States

serp_jobs.job_card.full_time

The Desktop Support Specialist role is to provide a single point of contact for staff and student users to receive support and maintenance within the organizations desktop computing and staff / stude...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Senior Desktop Engineer (Hospital IT Support)

HTC Global Services Inc • Brooklyn, New York, United States

serp_jobs.job_card.full_time

Knowledge, Skills & Abilities : Strong sense of urgency with the ability to prioritize and multitask in a healthcare environment. Ability to work independently while also collaborating with technical...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support Engineer

New York City Department of Investigation • Manhattan, NY, United States

serp_jobs.job_card.full_time

The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York C...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Desktop Support

Veterans Sourcing Group, LLC • New York, NY, United States

serp_jobs.job_card.full_time

To support client support team by covering following tasks;.Provide guidance and explanations on migration procedures and how to use the new system. Respond to customer inquiries related to the migr...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

ClifyX • New York, NY, United States

serp_jobs.job_card.full_time

Technical Skills : (Must Have) Vendor - Infosys Terms Office / Productivity Software / Technical Support : • Windows / Mac OS Administration • Microsoft Office 365, Excel, Teams • ITSM Ticketing - Servic...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Senior Desktop Engineer (Hospital IT Support)

Bosch Global Software Technologies Private Limited • New York, NY, United States

serp_jobs.job_card.full_time

Onsite at work location address.Knowledge, Skills & Abilities : .Strong sense of urgency with the ability to prioritize and multitask in a healthcare environment. Ability to work independently while a...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

Maintec Technologies • New York, NY, United States

serp_jobs.job_card.temporary

Windows System Admin / Desktop Support / Network Admin-Onsite - 3252.Month Contract - Graybar Building-NY.Minimum 5-7 Years of hands-on experience administering Microsoft Windows 10, Server 2016-2022 ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

Michael Page • New York, NY, United States

serp_jobs.job_card.full_time

Award-winning midsize law firm.An award-winning, midsized law firm that brings BigLaw insights and talent and marries it with collaboration and value beyond the numbers. Provide excellent customer s...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new

Desktop Support Level 1

Peak Systems • New York, NY, United States

serp_jobs.job_card.full_time

We are currently hiring Level 1 (Entry Level) Desktop support Professionals.We have an opportunity for a 6-month assignment beginning in June (through December) for one of our fortune 500 clients.W...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support Technician

Zones • New York, NY, United States

serp_jobs.job_card.full_time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one : Zones – ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support

CData Software • New York, NY, United States

serp_jobs.job_card.full_time

Provide break / fix support for desktops, laptops, and peripherals.Re-image devices and reinstall / configure applications as needed. Troubleshoot Windows OS, hardware, and enterprise applications.Coord...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Desktop Support Specialist - New York City

Merge IT LLC • New York, NY, United States

serp_jobs.job_card.temporary

Our enterprise-level client is seeking to add multiple Desktop Support Specialists to the team in New York City.Please see below for full details-. Onsite in New York City - on Vesey St.Shift availa...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted