Bilingual Customer Service Representative

A company is looking for a Bilingual Customer Service Representative (French and English). Key Responsibilities Serve as the primary contact for customers, agents, and clients, addressing insurance-related inquiries Assist customers with problem resolution and ensure accurate information is entered into the system Process policies and related documents while maintaining productivity and accuracy standards Required Qualifications High school diploma or equivalent required At least six months of customer service-related experience Fluency in English and French (speaking, spelling, and grammar) Availability to work specified hours, including weekends This position is not eligible for remote work in the state of Maine