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Account Executive
Account ExecutiveInformatica • Chicago, IL, United States
Account Executive

Account Executive

Informatica • Chicago, IL, United States
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Account Executive (Remote)

The Account Manager directly sells enterprise software solutions across the range of our products and guides incremental license and subscription revenue. You will develop the relationship within assigned accounts / territory and maximize Informatica's footprint within them.

Account Executives collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance, and customer support, and external parties such as GSI's and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and important to the performance of the role. Travel is up to and may exceed 50%, based on our needs.

You will report to the Regional Sales Director

Your Role Responsibilities? Here's What You'll Do

  • Partner with sales account managers, pre-sales consultants, Partner Sales staff, and professional services colleagues in the expansion of sales within all accounts, while building relationships with main decision makers.
  • Navigate a complex, enterprise sales environment to understand customer needs and promote / develop business propositions for their specialist area of our product portfolio.
  • Use account planning and management skills to address customer needs and with competitive solutions.
  • Follow up on leads generated by business development, inside sales, marketing and partners and qualify the funnel of opportunities, and create new pipeline with prospecting efforts.
  • Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
  • Accountable for accurate forecasting and regular quarterly revenue delivery for specialist product area.
  • Communicate company news / product updates to existing customers and prospects
  • Identify and define use cases for Informatica products.
  • Coordinate through initial launch of use cases on Informatica platforms.
  • Address Client satisfaction and issues until resolved. This will include coordinating other teams that work with each Client.
  • Manage the onboarding process for new select Informatica Clients.
  • At this level, incumbents will have expert-level knowledge of selling our products and services, with expertise of their specialization.
  • Assigned opportunities / engagements are typically larger and of the most complex nature, where attributed expected revenue retirement would be higher than lesser-scoped sales specialist roles.
  • You sell-to and work with executive-level customer decision makers, to include up to CXO levels.))

What We'd Like to See

  • Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways.
  • Deep industry understanding of a customer's decision-making process, goals, strategies, and our goals.
  • Expert-level experience establishing communication and engagement with prospects at all levels of customer engagement.
  • Complete, "big-picture" understanding of the business and technical contexts of main accounts.
  • Driven, who exudes leadership on account set and compels others to get on board.
  • Familiar with consultative effectiveness and establishing trust with internal and external customers.
  • Knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products.
  • Role Essentials

  • BA / BS or equivalent educational background.
  • Minimum 8+ years of relevant professional experience.
  • #LI-TK1

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