Store Manager - Kings Plaza
Location : Brooklyn, NY, US
Company : Tapestry
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Store Manager
Brand Ambassador :
Have an entrepreneurial mindset; leverage magic and logic to drive results, ability to navigate ambiguity and be solution oriented, using interpersonal skills to build cross functional partnerships internally with Store Operations and People Partners, and learn on the fly to evolve business needs
Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
Leads implementation of Company initiatives and drive full operation of the business
Maintain a growth mindset for business and personal development initiatives
Create Winning Teams / Drive Results :
Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
Exemplifies strong business acumen and executes forward-planned strategies to achieve business, labor, staffing goals, and expense budgets
Will report to the General Manager and support the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improving individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures
Customer Focused (internal and external) :
Ideates and assists in creating a customer-centric culture that prioritizes the internal and external customer experience
Mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Champions the company resources to support a healthy work environment for internal customers
Qualifications / Requirements :
3+ years of equivalent experience in Managing Competitive Retail Space at the (Store Manager or GM) level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds
Our Competencies for All Employees
Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly; is not afraid to take negative action when necessary.
Creativity : Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can handle risk and uncertainty.
Drive for Results : Can be counted on to exceed goals successfully; is consistently a top performer; bottom-line oriented; pushes self and others for results.
Interpersonal Savvy : Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems; a versatile learner; open to change; analyzes successes and failures for clues to improvement; quickly grasps the essence of new tasks.
Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly, anticipates future consequences, and can create competitive strategies and plans.
Developing Direct Reports and Others : Provides challenging tasks, development discussions, and compelling development plans to grow talent.
Building Effective Teams : Creates strong morale and spirit, fosters open dialogue, and defines success for the whole team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications and relate to the requirements of the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally-protected basis.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com
Visit Coach at www.coach.com.
#LI-CM1; #LI-ONSITE
Work Setup : ON SITE
BASE PAY RANGE
$68,000.00 TO $105,000.00 Annually
General Description of All Benefits : Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in the 401(k) plan and take paid time off for wellness and vacations. For additional information about our benefits, click Here - U.S Store Compensation & Benefits
General Description of Other Compensation : Eligible employees will be able to receive discounts on certain products and incentive compensation.
Job Segment :
Brand Ambassador, Outside Sales, Retail Manager, Retail Operations, Store Manager, Marketing, Sales, Retail
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Store Manager • New York, New York, United States