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Business Systems Manager

Business Systems Manager

AramarkDenver, CO, US
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Responsibilities / Essential Functions :

  • Direct the day-to-day operations and support activities of on-premises Oracle Fusion Middleware Applications (WebLogic, SOA, B2B, WebCenter, OHS, OID, OAM, etc.)
  • Manage Oracle Cloud backend support and ensure up time for the organization’s Customer Portal and ERP platforms, including full-stack knowledge and disaster recovery.
  • Lead and coordinate change management tickets via ServiceNow and Micro Focus PPM, including Quality Assurance of code and configuration changes.
  • Support CDN infrastructure for Customer Portal that is hosted on Microsoft Azure Cloud
  • Management and Deployment of Containerized Applications and Services using Kubernetes; Pushing out New Deployments, Application-Level Upgrades, and Annual SSL certificates renewal.
  • Maintainenance of on-premises Oracle Fusion Middleware Applications include making changes as required by the organization, patching, and ensuring high availability; Pushing out New Deployments, Keeping applications up to date, and Annual SSL certificates renewal.
  • Supporting the goals of the company’s technological alignment efforts
  • Seeking out and implementing continuous process improvement opportunities
  • Supporting internal communications related to business improvements and processes, system upgrades, and enhancements
  • Responsible for managing a team and performing managerial duties including but not limited to executing on hiring and termination activities, setting goals, evaluating performance, providing mentoring and coaching, and approving vacation and expense reimbursement requests
  • Overseeing appropriate vendor relationships related to associated technologies, services, and solutions needed to operate enterprise functions
  • Ensuring accurate and efficient governance policy development and adherence
  • Report on statuses when requested
  • Submit all time and expense reporting procedures accurately and timely
  • Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.)
  • Perform all additional duties and responsibilities based on the direction and guidance of supervisor

Knowledge / Skills / Abilities :

  • Proven and deep technical knowledge of Oracle Fusion Middleware technologies which includes WebLogic, SOA, B2B, WebCenter, OHS etc.)
  • Experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations.
  • Proven ability to be a lead on infrastructure migrations and cross-platform (both Oracle On-Premises and Cloud) support
  • Ability to collaborate across multiple IT and Business teams to deliver solutions that are aligned with enterprise needs and to stay compliant.
  • Willingness to grow by seeking out and implementing coaching, suggestions, and guidance from others.
  • Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.)
  • Ability to operate with a customer-centric service approach
  • Ability to establish performance-based relationships with 3rd party vendors and technology providers and versed in setting standards and measurements for IT processes
  • Ability to effectively define a business case, determine return on investment, and measure achievement of the case over time
  • Ability to manage and work on multiple concurrent deliverables at various stages of development and completion
  • Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams
  • Strong problem solving and analytical skills
  • Professional level verbal and written communication skills
  • Demonstrated attention to detail and quality of work products and communications
  • Willingness to seek out and implement coaching, suggestions, and guidance from others
  • Working Environment / Safety Requirements :

  • Ensure necessary working environment and capabilities to effectively carry out responsibilities in a work from home environment (remote work)
  • Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization’s requirement for 24 / 7 production support
  • Ability, willingness, and flexibility to travel as needed for approved work purposes in accordance with project and management schedules
  • Experience / Qualifications :

  • 4 to 6 years of demonstrated hands-on experience in Oracle Cloud Infrastructure (OCI), Oracle Identity Cloud Service (now OCI IAM), Oracle Integration Cloud (OIC), and Kubernetes for managing our Customer Portal backend operations.
  • Experience with the use of Project Management methodologies and tools
  • Experience managing a team
  • Bachelor’s degree in information technology or similar field preferred
  • Be legally able to work in the United States : U.S. Citizen or Legal Resident
  • Benefits : Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company’s 401k plan. Employees are eligible for 120 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year.

    Compensation : The salary rate for this position ranges from $120,000 to $140,000 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus.

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    System Manager • Denver, CO, US

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